
Originally Posted by
Xero
To clarify what's going on
Dear IS Client
UPDATE:
Engineers attending, No ETR.
IMPACT: Increased latency
ATTENDING: Vendor engineers
STATUS: Attending
See Original Message below
__________________________________________
Dear IS Client
We are experiencing the following service event:
AFFECTED SERVICES: ADSL, International Access, MPLS VPN
LOCATION: Between London and Rosebank
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: Increased latency and Packet Loss
CAUSE OF EVENT: Cause unknown
TIME: Fri Jun 29 2012 8:55
OUR REF: 1-1585318034
CURRENT STATUS: Attending
ATTENDING: Vendor engineers
ADDITIONAL INFORMATION:
MPLS VPN will only experience Increased Latency and Packet Loss in coastal regions.
ADSL and INTL Access would experience Increased Latency and Packet Loss.