Xbox Live Problem

[Murph]

Hey guys

I just got a new Xbox and I've problems getting onto Xbox live. (Wired connection)

I've reset the router (the box is connected straight to the router), reset the Xbox, manually applied IP settings (automatic assign did work, but the connection only goes as far as the connecting to my network) and the all stuff that appear on the support page.

The error I'm getting is that it can't resolve the DNS server (or something along those lines).
My PS3 works fined (simpy entered my PPPOE details) and my PC can connect to the internet, so it's not my network.

I'm not sure what the deal is - either I'm missing something really basic or something is wrong.

Any ideas?

[OmegaFenix]

Hey guys

I just got a new Xbox and I've problems getting onto Xbox live. (Wired connection)

I've reset the router (the box is connected straight to the router), reset the Xbox, manually applied IP settings (automatic assign did work, but the connection only goes as far as the connecting to my network) and the all stuff that appear on the support page.

The error I'm getting is that it can't resolve the DNS server (or something along those lines).
My PS3 works fined (simpy entered my PPPOE details) and my PC can connect to the internet, so it's not my network.

I'm not sure what the deal is - either I'm missing something really basic or something is wrong.

Any ideas?

Hmmm, I haven't used a wired connection in ages but i do remember it being finiky at time. Have you tried a wireless connection to check it that works? Also did you manually entered the network details or did you try auto detect?

[Murph]

Hmmm, I haven't used a wired connection in ages but i do remember it being finiky at time. Have you tried a wireless connection to check it that works? Also did you manually entered the network details or did you try auto detect?

Yeah wireless connects but also bombs out that the 'connect to internet' stage.

[OmegaFenix]

Yeah wireless connects but also bombs out that the 'connect to internet' stage.

Try disabling the firewall on your router. If that works it has something to do with portforwarding. I had this issue when I had an Mweb locked down router.

[Murph]

Yeah I check that, but seriously has changed in terms of my settings. Everything worked perfectly fine previously (with the the phat box) and then out of the blue everything went balls up. (It started that night when we were playing ME3)

[OmegaFenix]

Then I don't know dude. It sounds like a router issue to me, factory reset of the router?

[Murph]

What happens is this - auto detect, I get an IP, gateway, DNS etc , PPPoe settings say not set. If I change the pppoe settings, all those numbers become 0.0.0.0 - and I'm pretty sure it wasn't like that previously.

[OmegaFenix]

What happens is this - auto detect, I get an IP, gateway, DNS etc , PPPoe settings say not set. If I change the pppoe settings, all those numbers become 0.0.0.0 - and I'm pretty sure it wasn't like that previously.

O.o I dunno dude.

[Murph]

Me neither. Hopefully someone here has an idea.

[markface]

Why are you setting PPPoe settings on your PS3? I could be wrong, but your dsl router should set all that, and then just provide the gateway for everything else to the interwebs? (Please note my networking is not great - but just trying to help)

Your DNS settings should just point to your router.