Telkom Internet working on ADSL problems

Connectivity issues affecting Telkom Internet customers are receiving attention, the ISP has assured

January 13, 2014
Telkom-binary-ADSL-SA-news

A number of Telkom Internet customers have taken to Facebook and the MyBroadband forums to complain about poor connectivity on ADSL accounts from the Internet service provider.

Some MyBroadband forum users reported that manually configuring their DNS server settings seemed to work around the issue, but others continued to experience problems.

Asked about the problem, Telkom Internet said that it knows that some of its ADSL customers are experiencing slow speeds and high latency on some international internet traffic.

“Initial investigations by Telkom’s technical personnel have revealed that the fault condition is not on Telkom’s servers and that local ADSL traffic is running at normal speeds,” a spokesperson for Telkom Internet said in a statement.

“Further investigation, in collaboration with Telkom’s third party vendors, has isolated the fault to International network links,” the company said. “Telkom Internet’s technical team is currently working closely with its international vendors in order to resolve the fault as expeditiously as possible.”

Telkom Internet apologised to affected customers and assured that the matter is receiving priority attention.

Article courtesy of MyBroadband

More broadband news

1Mbps ADSL to 2Mbps ADSL upgrades begin soon

Unthrottled Titan uncapped ADSL from OpenWeb

ADSL uncapped bundle prices compared

Data-only uncapped ADSL price comparison

Tags: adsl, headline, Telkom, Telkom Internet

Shutterstock is the image partner of MyGaming – technology images can be found here

Poll

Are you looking forward to the arrival of Xbox One in South Africa?

View Results

Loading ... Loading ...

Latest News

PS Plus – May’s free games

payday-2-featured-1

Come and see what games PlayStation owners are getting for free in May

Destiny gets new screenshots, videos, and website

Destiny Bungie News

Bungie has released new assets for its highly anticipated online FPS

Old-school PCs vs today’s smartphones

Old-PC-TRS_80Model1

Back in the 80s, PC gaming couldn’t have been that great – considering it was done on a 320×200 resolution screen

China lists new restrictions on video games

China Flag

Be glad you live in liberal South Africa, a land where games are free to express themselves

bool(true)