Another BT Games complaint thread...

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Originally Posted by Pr⊕phet

Unfortunately BT provides the most pre-order titles, zaps does little in comparison and mygamingshop has yet to up the game. As I've said before; we need a good solid pre-ordering system, but got lole'd at. Seriously wtf do I now know.

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Exactly, BT also provides the most pre-order incentives and grabs up most of the exclusive offers from publishers. It's nice to see that other companies like Zaps and Take2 are also getting in on those.

In the past I have pre-ordered STALKER:COP and Portal 2 (XBOX360) from BT Games with no problems at all. Very good service, updating me with sms's and emails.
(BTGames: Cape Town - Cavendish Connect)

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Originally Posted by remnant

In the past I have pre-ordered STALKER:COP and Portal 2 (XBOX360) from BT Games with no problems at all. Very good service, updating me with sms's and emails.
(BTGames: Cape Town - Cavendish Connect)

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Yeah, their service is excellent, I recall getting an SMS notification for an order I cancelled as well as an order I collected a week prior :)

Actually, now that I think of it, I recall having to fight to get my pre-order codes for Dragon Age 2: SE as well. "We'll e-mail them to you in 20 minutes" ended up being the following morning at 10:00.

I'm probably just nitpicking now though :)

After my ordeal with dragon age 2, I am rather going digital or with soeone else to preorder stuff.

As I said Ly, I understand your frustration. In my experience with BT, any potential problem was quickly sorted out with a phone call. If that's not the way you want to sort this out then so be it.

Either way I hope you get your game.

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Originally Posted by Fivel

As I said Ly, I understand your frustration. In my experience with BT, any potential problem was quickly sorted out with a phone call. If that's not the way you want to sort this out then so be it.

Either way I hope you get your game.

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Thanks, Fivel :)

The thing is, the dude who I speak to (read: e-mail) is the one in charge of orders, the web site and the database. Who else is going to be able to assist me without forwarding my problem to him? Ergo, I'm cutting out the middleman one way or the other,

That's the reason I dont do stuff like that, I rather buy my games at the counter and pay at the counter too

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Originally Posted by souluser7

That's the reason I dont do stuff like that, I rather buy my games at the counter and pay at the counter too

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That's awesome for the standard gamer, but some of us do like to have a CE from time to time.

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Originally Posted by souluser7

That's the reason I dont do stuff like that, I rather buy my games at the counter and pay at the counter too

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Good luck getting your hands on a collector's edition like that.