Another BT Games complaint thread...

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Originally Posted by Merenwenrago

So far I've had problems with preorders not going through and losing out on getting them early. Happened with WoW Cataclysm also had to literally go into the store and preorder in the store cause their website was crap :P.

They even said they never saw my preorder at all yet I did it first time it released in their store for Cavendish, Cape Town. Also have same problem with the Pavillion, Durban store so must be their website.

Then they told me on the midnight launch that there will not be any prizes handed out when asking at the store, so I went to watch a movie in mean time to pass the time. When I got back they called my name out and rushed to the front yet they wouldn't give the prize to me, strange, so lost a cool shirt.

So given up on BT games rather use take2 for every game, since take2 has way better customer service and a working website.

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Well, I'm STILL waiting for my pre-order codes for Duke. I really, really want to cuss like a mofo right now, I'm so irritated with BT it's not even funny any more.

I've taken my business to the MyGaming shop. Excellent service? Check. Get what you're told you'll get? Check. Get it on time? Check.

I stopped using them the moment I could got uncapped internet. Steam,gog and gamersgate are just 100 times more profesional.

My issue was the hassles I had to through to get my preorder codes.

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Originally Posted by Lycanthrope

Well, I'm STILL waiting for my pre-order codes for Duke. I really, really want to cuss like a mofo right now, I'm so irritated with BT it's not even funny any more.

I've taken my business to the MyGaming shop. Excellent service? Check. Get what you're told you'll get? Check. Get it on time? Check.

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Only thing that bugs me is that Delivery is R90 to where I am, otherwise I too would use the MyGaming shop.

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Originally Posted by Stefan9

I stopped using them the moment I could got uncapped internet. Steam,gog and gamersgate are just 100 times more profesional.

My issue was the hassles I had to through to get my preorder codes.

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Oh yeah, I noticed :)

Try e-mailing them, everything gets bounced again.

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Originally Posted by MarcosCOB

Only thing that bugs me is that Delivery is R90 to where I am, otherwise I too would use the MyGaming shop.

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Yup, same here but frankly, it's worth it. I'd rather pay R90 more and know that I'll get what I ordered than R90 less and spend a week fighting to get what I was promised!