Xbox Live Problem

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30-03-2012, 09:02 AM
Cicero

Ok, I'll just tell you how my network is set up.

I have a DSL wifi router.
I use a PPPoE connection with a username and password to connect to my ISP - mweb in my case usually.

Then my router sits at 10.0.0.1 on the LAN. So thats how I get the settings etc too, open browser, 10.0.0.1 -> off I go.

It then acts as a DHCP sever for any new devices and assigns IP's in the range 10.0.0.33 - 10.0.0.65 (so can allow 32 devices). Then all my static IP devices sit below the 33 range.

On my Xbox, the IP is a static 10.0.0.10, Gateway is 10.0.0.1, DNS server 10.0.0.1 (both point to my router), subnet mask is 255.255.255.0. PPPoE settings are not set.
I then forward the ports for my xbox to get my NAT to open.

It would be exactly the same for a PS3. I could have a PS3 @ 10.0.0.11. No need for a PPPoE connection on it as the router is already connected to the net.
30-03-2012, 09:41 AM
Murph

Quote:

Originally Posted by markface

Why are you setting PPPoe settings on your PS3? I could be wrong, but your dsl router should set all that, and then just provide the gateway for everything else to the interwebs? (Please note my networking is not great - but just trying to help)

Your DNS settings should just point to your router.

Don't worry neither is mine. That's why I'm hoping I'm just missing one crucial element and/or doing something stupid.

Quote:

Originally Posted by markface

Ok, I'll just tell you how my network is set up.

I have a DSL wifi router.
I use a PPPoE connection with a username and password to connect to my ISP - mweb in my case usually.

Then my router sits at 10.0.0.1 on the LAN. So thats how I get the settings etc too, open browser, 10.0.0.1 -> off I go.

It then acts as a DHCP sever for any new devices and assigns IP's in the range 10.0.0.33 - 10.0.0.65 (so can allow 32 devices). Then all my static IP devices sit below the 33 range.

On my Xbox, the IP is a static 10.0.0.10, Gateway is 10.0.0.1, DNS server 10.0.0.1 (both point to my router), subnet mask is 255.255.255.0. PPPoE settings are not set.
I then forward the ports for my xbox to get my NAT to open.

It would be exactly the same for a PS3. I could have a PS3 @ 10.0.0.11.

Quote:

IP is a static 10.0.0.10, Gateway is 10.0.0.1, DNS server 10.0.0.1 (both point to my router), subnet mask is 255.255.255.0. PPPoE settings are not set.

Yeah thats pretty much what I'm getting. Then it gives an error reading cannot resolve DNS.
30-03-2012, 09:42 AM
matt

I would think that if your DHCP server is set up correctly then the auto settings should work on the xbox, if it's not resolving a DNS server, you can try manually setting the DNS address on the XBox to the IP of the router.

What I do with the DHCP is to reserve an IP address for the XBox so that the port forwarding will work. If you had previously done that, it won't work on the new XBox since it will have a different MAC address, you'd have to reserve that address for the new machine instead.
30-03-2012, 09:48 AM
Cicero

My concern is that you are connecting to the net using your PS3 via PPPoE and its buggering up the network. That makes no sense to me. That option is only there if you dont have a router?
30-03-2012, 09:55 AM
Murph

Quote:

Originally Posted by matt

I would think that if your DHCP server is set up correctly then the auto settings should work on the xbox, if it's not resolving a DNS server, you can try manually setting the DNS address on the XBox to the IP of the router.

What I do with the DHCP is to reserve an IP address for the XBox so that the port forwarding will work. If you had previously done that, it won't work on the new XBox since it will have a different MAC address, you'd have to reserve that address for the new machine instead.

Gateway or IP ? I tried manually assigning the DNS and got the same result.

Quote:

Originally Posted by markface

My concern is that you are connecting to the net using your PS3 via PPPoE and its buggering up the network. That makes no sense to me. That option is only there if you dont have a router?

Yeah I know. How come it worked for 6 months prior though?
I dunno...
30-03-2012, 10:03 AM
matt

Quote:

Originally Posted by Murph

Gateway or IP ? I tried manually assigning the DNS and got the same result.

Default Gateway is really just another way of saying the IP address of your router.
You should be able to see what IP Address, Subnet Mask, Default Gateway, and DNS Servers the DHCP server on your router is assigning to the XBox.

If you aren't getting assigned an address for the DNS Server, try making it the IP address of your router (same as default gateway). Also check that the default gateway is in fact the also the IP address of your router.
30-03-2012, 10:21 AM
Murph

Quote:

Originally Posted by matt

Default Gateway is really just another way of saying the IP address of your router.
You should be able to see what IP Address, Subnet Mask, Default Gateway, and DNS Servers the DHCP server on your router is assigning to the XBox.

If you aren't getting assigned an address for the DNS Server, try making it the IP address of your router (same as default gateway). Also check that the default gateway is in fact the also the IP address of your router.

It is assigning a DNS server. I'll just double check those numbers.
30-03-2012, 12:43 PM
matt

Quote:

Originally Posted by Murph

It is assigning a DNS server. I'll just double check those numbers.

Well, here's what I can think of in terms of getting any device to connect properly

1. It needs a unique IP address
2. It needs to be on the same subnet as your router
3. The default gateway should be the IP address of your router
4. The router will have the DNS servers assigned by your ISP, if it's not getting configured to the device, just make it the IP address of the router (on the device).

Just those things *should* get you at least an internet connection assuming that the router is connected to the net, and *should* all be handled by the DHCP server on your router assuming that is configured correctly.
30-03-2012, 01:18 PM
Fivel

Murph, what make of router is it? I remember not being able to get my DLink router to work, but my Billion router worked without any hassle.
30-03-2012, 01:51 PM
Murph

Quote:

Originally Posted by Fivel

Murph, what make of router is it? I remember not being able to get my DLink router to work, but my Billion router worked without any hassle.

It's a Belkin.

Quote:

Originally Posted by matt

Well, here's what I can think of in terms of getting any device to connect properly

1. It needs a unique IP address
2. It needs to be on the same subnet as your router
3. The default gateway should be the IP address of your router
4. The router will have the DNS servers assigned by your ISP, if it's not getting configured to the device, just make it the IP address of the router (on the device).

Just those things *should* get you at least an internet connection assuming that the router is connected to the net, and *should* all be handled by the DHCP server on your router assuming that is configured correctly.

Cool - it looks like all over the above are accounted for - but I'll log into my router tonight and see if everything is ok there.

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