How do you use Social Media / Forums?
With the recent article about some lady from Ericsson South Africa losing her job because she posted a racist remark on Facebook, it has again highlighted to me that a person's online personality and the use of social media networks tend to be too blurred and people lose track of reality.
On my Facebook account, I have a grand total of about 17 friends. No one on my Facebook account is linked to my employer. So what that means is that there are loads of friends whom I'd like to add, but simply cannot because I don't want my personal life linked to my employer in any way. I also don't have any private information on my profile, which is why Facebook has a hernia each time I log in, asking for more private details about my life that I refuse to divulge.
Twitter is the same. I don't use a photo of myself as a twitter image, and I don't have any personal details linked to my account, other than an e-mail address.
I always try to post interesting or humorous things on my twitter handle. The same goes with Facebook. Although I do post slightly more personal things on Facebook, I'm still careful about what I say. Unfortunately I'm not always as careful as I should be, and I'm just lucky to have not landed myself into trouble for things I've said in the past.
That's especially true for online forums. I've spoken my mind a lot on online forums such as this one, and it always manages to enrage someone or offend others. After all, you're not going to be everyone's friend all the time. But I do find that people have no issues in saying things online that they would never ever say, at least so bluntly, in person. Many of you probably think I'm a troll, someone who stirs trouble and who openly insults people whenever I can. When in reality, I'm the guy who'll give you space in a long queue, or help you clean up your house after dinner, when everyone else has gone home.
And that's the problem with online forums and social media. We come across as people who we are not. Sure, everyone knows my views on religion, sexuality and my feelings over South Africa as a country. But because I've made those views known over a medium which has no proper character judgement, I'm labelled as just another troll.
Unfortunately these snap judgements have real-world repercussions lately. People are losing their jobs left, right and centre because they posted something which offended someone or something. Yesterday it was Twitter, and today it's Facebook that got someone fired. What if tomorrow people start looking at forums like this and decide to take action against the person behind the keyboard and screen?
I think it's time people seriously re-think the way they use social media and online forums. Live by the keyboard, die by the keyboard.
Do you use social media and online forums responsible?