unhappy about mygamingshop

[Tinman]

Diceair called me about the problem this morning (happy Easter).We sent his game out on Wednesday, and Fastway promises a 24 hour delivery time in Gauteng. It should have been delivered yesterday, but it wasn't, and we don't know why. They are closed today so I cannot follow this up with them right now.

The best thing we can do in this case is refund him enough cash to buy it somewhere else today. We have wired diceair R355 - BTGames' price.

Note that this is over R100 more than he paid us in the first place.

Sorry about the inconvenience Diceair, I hope you enjoy the game.

Kind regards

Nic Simmonds

[Necuno]

Diceair called me about the problem this morning (happy Easter).We sent his game out on Wednesday, and Fastway promises a 24 hour delivery time in Gauteng. It should have been delivered yesterday, but it wasn't, and we don't know why. They are closed today so I cannot follow this up with them right now.

The best thing we can do in this case is refund him enough cash to buy it somewhere else today. We have wired diceair R355 - BTGames' price.

Note that this is over R100 more than he paid us in the first place.

Sorry about the inconvenience Diceair, I hope you enjoy the game.

Kind regards

Nic Simmonds

Exactly what I thought happened, well handled in my opinion.

[czc]

Wow, I think thats pretty awesome of you Tinman, even though I doubt it was your fault. The driver probably just took an early holiday.

[Grimspoon]

props to Tinman. Good on you sir. You show me any other place that would do that?

[Magnarmalok]

Tinny, go on holiday now dammit! We promise we won't burn down the site tooo much while you're gone!

[DiceAir]

Diceair called me about the problem this morning (happy Easter).We sent his game out on Wednesday, and Fastway promises a 24 hour delivery time in Gauteng. It should have been delivered yesterday, but it wasn't, and we don't know why. They are closed today so I cannot follow this up with them right now.

The best thing we can do in this case is refund him enough cash to buy it somewhere else today. We have wired diceair R355 - BTGames' price.

Note that this is over R100 more than he paid us in the first place.

Sorry about the inconvenience Diceair, I hope you enjoy the game.

Kind regards

Nic Simmonds

thanks man I ill enjoy.

[Voicy]

thanks man I ill enjoy.

WHEN you get the 2nd copy when the courier finally delivers, what are you going to do with it?

I also had a delivery delay with their courier when I ordered Rift, but they were very cool about it and eventually the game pitched up a day later.

Looks like you just scored 2 games for R100 less than the price of one. Hopefully that'll inspire you to make a "Happy about mygamingshop" thread too.

[Solitude]

From the title I was expecting a game to be 2 weeks late or the wrong game being delivered but this thread just shows why the My Gaming shop is a good place to buy.

And when the original game arrives then DiceAir will have to give it back since it was refunded.

[DiceAir]

From the title I was expecting a game to be 2 weeks late or the wrong game being delivered but this thread just shows why the My Gaming shop is a good place to buy.

And when the original game arrives then DiceAir will have to give it back since it was refunded.

omw how will I do that? Can mygamingshop contact the couriers to get the original delivered to mygamingshop

[Tinman]

omw how will I do that? Can mygamingshop contact the couriers to get the original delivered to mygamingshop

I wll try have the courier cancel delivery. Failing that I will send a courier to collect it : )