Quote Originally Posted by Fivel View Post
Nope I haven't had any issues with them either...
Pre-order many collector's editions from them then? Necuno has had worse issues than I have and I can almost guarantee you that they stem from the same problems on their end, not ours.

A phone call can be followed up with an email, and you may have received more immediate attention...
Once again, I don't see why it should be my prerogative to cater to their inadequacies? Firstly, I placed the pre-order, then I had to request that they update the order? This is in any way justifiable?

And had I waited and never received an update, that would be excusable because I didn't make a phone call? I don't understand how/why you're defending them.