Page 8 of 9 FirstFirst ... 6 7 8 9 LastLast
Results 71 to 80 of 84

Thread: Another BT Games complaint thread...

  1. #71
    Lycanthrope's Avatar
    Join Date
    Feb 2009
    Location
    Sweden
    Posts
    5,658

    Default

    Oh for the love of...

    Since I received no response I e-mailed them to ask for some feedback. The response? "Waiting for a response from our directors. We will revert back to you in the morning."

    So they've done fuck-all IN THE LAST WEEK?!

    Sorry, where are those people chirping about good service? Don't make me fucking laugh.

  2. #72

    Default

    Same experience here with my preorder of Cataclysm. I actually ordered from Amazon as well and that order came before the BTGames one did...
    Quote Originally Posted by Voicy View Post
    Do that and I'll kick you in the panty.

  3. #73

    Join Date
    Apr 2011
    Location
    Germiston, Gauteng
    Posts
    26

    Default

    Quote Originally Posted by Lycanthrope View Post
    You must be the only person left who hasn't had some issue with them then Your days are numbered, my friend
    I myself have never had a problem as such with BT games. I must admit though, BT games has honestly started annoying me of late. Their staff have some serious, either attitude problems, or just plane lack of personality. There is a particular shop here in the *cough* east *cough* rand that i have sworn to myself never to go to again. So two weeks ago, I went cruising around to a few BT stores in and around Joburg....

    I am happy to report now, that I am buying my games from Exclus1ves. Oooh, and my Blu-Ray movies. How seriously crap is the Blu-Ray offering out there these days? Jeez...

  4. #74

    Default

    i myself am put off by the staff at La Lucia mall. they seem so aloof/disinterested/ im doing u a favor when serving you. I have not bought any games there anymore. hope someone from BTgames reads this. I have heard that head office doesnt treat them too well themselves (rules/etc) so they are disinterested when it comes to customers too.

  5. #75
    Lycanthrope's Avatar
    Join Date
    Feb 2009
    Location
    Sweden
    Posts
    5,658

    Default

    E-mailed them about 40-minutes ago asking for an update. Just received confirmation and proof of refund.

    Finally, that saga is over.

  6. #76

    Default

    I have not had any Problems with Bt Games, Thus far. But they do take a while to Update the Website.

  7. #77
    simon's Avatar
    Join Date
    Apr 2011
    Location
    Same place I was 2 minutes ago
    Posts
    2,786

    Default

    Quote Originally Posted by Lycanthrope View Post
    E-mailed them about 40-minutes ago asking for an update. Just received confirmation and proof of refund.

    Finally, that saga is over.
    Glad you managed to get it sorted with BT, Lycanthrope.
    I have come to the conclusion that one person deals with pre orders per store, so if that one person f*cks up then nobody is any wiser.
    For example when I phoned them to query my pre order for Witcher 2, the person who picked up the phone gave it to somebody else when I mentioned I was querying about my pre order.
    contact me if you are in Cape Town and looking for PC Hardware at very competitive pricing. We also do web and graphic design.

  8. #78
    Lycanthrope's Avatar
    Join Date
    Feb 2009
    Location
    Sweden
    Posts
    5,658

    Default

    Quote Originally Posted by simon View Post
    Glad you managed to get it sorted with BT, Lycanthrope.
    Spoke too soon.

    Just fetched my Duke Nukem Forever: Balls of Steel edition from BT... And had to pay in R45 because APPARENTLY there was only R500 on my account???

    Now, maybe it's just me, but according to this e-mail (and every other order in my account) it's PAID for:



    I am SO fucking through with these assholes.

  9. #79
    steaksauce's Avatar
    Join Date
    May 2011
    Location
    Pretoria
    Posts
    763

    Default

    Well, must say I also haven't had any problems with them yet besides the staff being damn lazy in some of the shops. Called to check on a game at 1 in the afternoon on a week day and they were apparently too busy to help me, "please send an email".
    But with pre-orders all goes smoothly so far. Ordered 3 games in the past 2 months and no problems there. Also do the pay in store option.

  10. #80
    Ichigo's Avatar
    Join Date
    Oct 2010
    Location
    Pietermaritzburg
    Posts
    5,080

    Default

    So far I've had problems with preorders not going through and losing out on getting them early. Happened with WoW Cataclysm also had to literally go into the store and preorder in the store cause their website was crap :P.

    They even said they never saw my preorder at all yet I did it first time it released in their store for Cavendish, Cape Town. Also have same problem with the Pavillion, Durban store so must be their website.

    Then they told me on the midnight launch that there will not be any prizes handed out when asking at the store, so I went to watch a movie in mean time to pass the time. When I got back they called my name out and rushed to the front yet they wouldn't give the prize to me, strange, so lost a cool shirt.

    So given up on BT games rather use take2 for every game, since take2 has way better customer service and a working website.
    Last edited by Ichigo; 10-06-2011 at 01:48 PM.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •