PS3 Fail

[Maplassie]

Donnerse PS3........

See the PS3 I won, has become my GF's best friend (LBP, Blue ray movies etc)

It died on Saterday, upon checking you can smell that the PSU blew. Now if it were a PC, would not have been a problem, but seeing that it's a Ps3.........

Now I have her on my case to have it fixed, but if it were up to me it could gather dust forever......

Does this fall under RMA / Warranty?

[Isengard]

Donnerse PS3........

See the PS3 I won, has become my GF's best friend (LBP, Blue ray movies etc)

It died on Saterday, upon checking you can smell that the PSU blew. Now if it were a PC, would not have been a problem, but seeing that it's a Ps3.........

Now I have her on my case to have it fixed, but if it were up to me it could gather dust forever......

Does this fall under RMA / Warranty?

It should be dude. I'm not too sure of the process, since you won it and all. This definitely should be covered.

[Maplassie]

Thanks man

I know a lot of PC resellers don't do warranties on PSU units, so that's why I was asking.

Dankie!

[kaytel]

Thanks man

I know a lot of PC resellers don't do warranties on PSU units, so that's why I was asking.

Are they using some cheap rubbish that has no warranty or pretending there is no warranty to get out of having to deal with it?

[Uberutang]

Call the help line, should be a number on the box or in the box.
If under 12 months old, they should replace for free.

[Maplassie]

That's good news for her atleast :P

Thanks alot guys

[JackBauer]

PArtserve mappie. Hulle doen warranties van PS3. Laat weet my as jy tel nr soek.

[sykotik]

PArtserve mappie. Hulle doen warranties van PS3. Laat weet my as jy tel nr soek.

SERVICE POLICY – PLAYSTATION 3


PS3

12 MONTH LIMITED WARRANTY

Warranty Process (First 12 months of purchase)

If the Playstation 3 system is faulty within the first 30 days of purchase the console plus accessories, (depending on the Playstation 3 system pack supplied), may be exchanged at the retailer at which the Playstation 3 system was purchased, on condition that there is proof of purchase, a complete unit (Playstation 3 system, Ethernet cable, Sixaxis Controller, Power cable, USB cable, Composite AC cable, Packaged in the original box) and the machine has not been mishandled or damaged in any way by the customer.

After the first 30 days and within 12 months of purchase the Playstation 3 system can be returned to the nominated service provider, PARTSERVE for an exchange unit. This warranty is void if the unit has been damaged by the customer, for example -
• Water damage
• Illegal chipped unit – warranty becomes void immediately
• Dropped unit
• Unit that has been tampered with/opened
• Casing broken/chipped
• NOT LIMITED TO THE ABOVE LIST ONLY

No refunds will be given.

Seeing as this wasnt purchased so to speak beeing a prize who supplied the prize? you would have to contact whomever supplied the console... Parserve can be pretty picky when it comes to these things and i speak from experience...

[Ghost29]

I realise parts fail but even a 1 year warranty on this seems a little short, especially since an overheating psu can cause damage to other components. I think most things should come with a minimum three year warranty.

[Isengard]

I realise parts fail but even a 1 year warranty on this seems a little short, especially since an overheating psu can cause damage to other components. I think most things should come with a minimum three year warranty.

I agree. My warranty is nearly done already, got my PS3 last year December...