CRC Errors(Upstream)

[Sgt]

I am having a problem with this since I connected a Billion 400G modem from telkom.

My line was also hit by lightning 2 times in less than a month.

My previous modem had the same problem but not so bad, so I would appreciate it if someone can tel me if they have had this same problem with the Telkom modem they got. Also if anyone knows of something else that might be the problem?

Here is the "CRC Errors(Upstream) 4142" this is in one minute.

Thanks


"Here is the full set of stats from the router"

DSP Firmware Version E.25.41.55 A
Connected true
Operational Mode G.Dmt
Annex Type AnnexA
Upstream 512000
Downstream 3648000
SNR Margin(Upstream) 12 dB
SNR Margin(Downstream) 9.5 dB
Line Attenuation(Upstream) 22.5 dB
Line Attenuation(Downstream) 49.0 dB
CRC Errors(Upstream) 23089 <-------------This is just in the minute it took me to make this post.
CRC Errors(Downstream) 0
Latency(Upstream) Fast
Latency(Downstream) Fast

[Maplassie]

Hey dude

Have you phoned telkom to ask for a port reset? Could be the physical Dslam that has the issue.

[Sgt]

Hey dude

Have you phoned telkom to ask for a port reset? Could be the physical Dslam that has the issue.

Nope, will try it and then see.

Thanks

[sycogrim]

What plassie said, and there could be a possible problem with the router, the line itself (Unplug your router and plug your phone into the same line as the router and listen for any disturbances like crackling etc...) and also borrow another router, pref a netgear or something like that and see if that improves your situation. I experienced alot of these issues when I worked at VOX and those are pretty much your starting points.

[Ichigo]

I am having a problem with this since I connected a Billion 400G modem from telkom.

My line was also hit by lightning 2 times in less than a month.

My previous modem had the same problem but not so bad, so I would appreciate it if someone can tel me if they have had this same problem with the Telkom modem they got. Also if anyone knows of something else that might be the problem?

Here is the "CRC Errors(Upstream) 4142" this is in one minute.

Thanks


"Here is the full set of stats from the router"

DSP Firmware Version E.25.41.55 A
Connected true
Operational Mode G.Dmt
Annex Type AnnexA
Upstream 512000
Downstream 3648000
SNR Margin(Upstream) 12 dB
SNR Margin(Downstream) 9.5 dB
Line Attenuation(Upstream) 22.5 dB
Line Attenuation(Downstream) 49.0 dB
CRC Errors(Upstream) 23089 <-------------This is just in the minute it took me to make this post.
CRC Errors(Downstream) 0
Latency(Upstream) Fast
Latency(Downstream) Fast

I got the same when I had that router and when I changed to TP-Link W8960N it never happened again
http://www.dbg.co.za/product_info.ph...roducts_id=383
http://www.bidorbuy.co.za/item/49616...L2_Router.html

There was also an exchange fault but didnt cause that problem

[Sgt]

Thanks for the help guys. I have established it is the Billshition modem.

Thanks for the help it was driving me mad

[Ichigo]

Thanks for the help guys. I have established it is the Billshition modem.

Thanks for the help it was driving me mad

No problem glad you got it fixed