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Thread: Diablo III refund refusal leads to Blizzard office raid

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  1. #1
    MyGaming Alumnus James's Avatar
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    Default Diablo III refund refusal leads to Blizzard office raid

    Diablo III refund refusal leads to Blizzard office raid

    Korean FTC investigates Blizzard’s policies to see if it has broken the law

  2. #2
    The Piper Necuno's Avatar
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    Thinking back and all the 'hell' around hellgate london not having lan and forcing you to play online for multiplayer, well they had great fail, but you were at least able to log in and play. Even if it meant that you were only showing as weapons.

    It is however concerning that one of the biggest mmo's owners can't handle something as simple as D3. One would have thought that after wow's shaky launch, they would have learnt to have enough servers/network ready for this. Unfortunately it seems that $$$ over ruled this. Is it then a case of having less than enough servers ready to save a buck or three?

    I have no problems with VAS/Online-"drm", but then at least it should be working. 1 or 3 days of issues is expectable, but this has been going on now past that. Then question then is... what was the beta for? Looking at TRION (Rift) I think we've seen the last smoothest launch ever. At least their beta counted for something.

    I'd be curious to see how much fail guildwars 2 have on day 1.




    Side note:
    Error 37 is quickly gaining on *Flagshipped, because so far it seems that we have been FlagShipped.


    Being flagshipped
    A play on the name of Flagship Studios; the developers behind the critically slammed Hellgate: London series.

    It usually references to the fact that many of the game's features are currently broken, or bugs causing the player to be set back after doing a fair bit of work for a meager reward.

    The example below shows just one of the many broken features. The current maximum character level a person can level their character to is fifty. However, there are many items dropping through the later stages of the game that are well beyond level fifty, many going into level seventy and higher character level requirements.
    Player: I just found an awesome unique Arclight Fusion Rifle for my Engineer!
    Player2: What is the character level requirement?
    Player: 51.
    Player2: You got flagshipped!
    A term that was started on the hellgate: london forums, used to refer when you buy something and in turn the thing you bought is:

    A: very poorly made
    B: broken
    C: bugged out to all hell (refering to a game)
    D: not getting what you paid for
    Tim: "I just bought a new table today and one of its legs broke"

    Bill: "Man you got flagshipped"
    _______________
    Tom: "Wow man i just bought a brand new xbox360 and i got the three red rings as soon as i turned it on!!!"

    Bob: "Heh sounds like you got flagshipped"
    ________________
    Billy: "I just bought the new hellgate: london game and gave them $10 subscription fee right after i got it, not only did they take out 100USD more then they were suppose to, but there would have been no difference if i would have just not payed the $10 and played for free"

    Dan: "HAHAHAHA, damn dude you totally got flagshipped"
    ____________________
    Ron: "I bought a game today i cant even play it because it keeps crashing, and even when its not crashing im getting really bad lag on my $10000 computer i just bought yesterday!"

    Alan: "Flagshipped, hahahaha"
    Last edited by Necuno; 01-06-2012 at 06:22 AM.
    // Previously known as Blind Faith or Pr⊕phet
    // Sign up to Greenman Gaming and get $2 FREE in-store credit.

  3. #3
    The Legendary Troll Hunter OmegaFenix's Avatar
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    Quote Originally Posted by Pr⊕phet View Post


    Thinking back and all the 'hell' around hellgate london not having lan and forcing you to play online for multiplayer, well they had great fail, but you were at least able to log in and play. Even if it meant that you were only showing as weapons.

    It is however concerning that one of the biggest mmo's owners can't handle something as simple as D3. One would have thought that after wow's shaky launch, they would have learnt to have enough servers/network ready for this. Unfortunately it seems that $$$ over ruled this. Is it then a case of having less than enough servers ready to save a buck or three?

    I have no problems with VAS/Online-"drm", but then at least it should be working. 1 or 3 days of issues is expectable, but this has been going on now past that. Then question then is... what was the beta for? Looking at TRION (Rift) I think we've seen the last smoothest launch ever. At least their beta counted for something.

    I'd be curious to see how much fail guildwars 2 have on day 1.




    Side note:
    Error 37 is quickly gaining on *Flagshipped, because so far it seems that we have been FlagShipped.


    Being flagshipped
    I agree, I also have no issue with the always online nature but its been 2 weeks, what the hell is going on?

    I am actually wondering is there isn't some serious security issue, i.e hacking or something, that Blizzard are trying to keep quiet or something.
    "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn"


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    Khaleesi Wyvern's Avatar
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    Quote Originally Posted by OmegaFenix View Post
    I agree, I also have no issue with the always online nature but its been 2 weeks, what the hell is going on?

    I am actually wondering is there isn't some serious security issue, i.e hacking or something, that Blizzard are trying to keep quiet or something.
    From looking on the forums, having been hacked myself sometime yesterday between 8am and 8pm, I believe they have had one massive security breach that they are just not willing to admit to.

  5. #5

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    Its so annoying, it has completely put me off the game. Just when I get into BAM dc'd then I attempt to login in again with no luck. I would opt got a refund as well if I could. Its a waste of money to pay full release day price only to be able to play enjoyably 2 months later anyway.

  6. #6
    The Piper Necuno's Avatar
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    Quote Originally Posted by OmegaFenix View Post
    I agree, I also have no issue with the always online nature but its been 2 weeks, what the hell is going on?

    I am actually wondering is there isn't some serious security issue, i.e hacking or something, that Blizzard are trying to keep quiet or something.
    Well one can't rule out the possibility of children DOSing them I suppose.
    // Previously known as Blind Faith or Pr⊕phet
    // Sign up to Greenman Gaming and get $2 FREE in-store credit.

  7. #7
    The Legendary Troll Hunter OmegaFenix's Avatar
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    Quote Originally Posted by Ryansta View Post
    Its so annoying, it has completely put me off the game. Just when I get into BAM dc'd then I attempt to login in again with no luck. I would opt got a refund as well if I could. Its a waste of money to pay full release day price only to be able to play enjoyably 2 months later anyway.
    The refund argument seems to make is sound as if Blizzard are purposefully leaving it broken or that they dont want us to play the game. Which is obviously completely off base. Some has to be seriously wrong/broken and I am sure Blizzard are not only working diligently to fix whatever it is but they are probably more enraged by this than anyone. Alot of people will make the argument that "they have our money, they dont care" which is woefully ignorant. These people spent 6 - 10 years of their lives on this title. But I digress 2 weeks is a bit stupid and there doesn't seem to be much in way of info coming from Bliz with regard to the issues.

    Quote Originally Posted by Pr⊕phet View Post
    Well one can't rule out the possibility of children DOSing them I suppose.
    Yeah but wouldn't blizzard then say "we are being DOSed" to shift the blame?
    "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn"


  8. #8

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    Quote Originally Posted by OmegaFenix View Post
    The refund argument seems to make is sound as if Blizzard are purposefully leaving it broken or that they dont want us to play the game. Which is obviously completely off base. Some has to be seriously wrong/broken and I am sure Blizzard are not only working diligently to fix whatever it is but they are probably more enraged by this than anyone. Alot of people will make the argument that "they have our money, they dont care" which is woefully ignorant. These people spent 6 - 10 years of their lives on this title. But I digress 2 weeks is a bit stupid and there doesn't seem to be much in way of info coming from Bliz with regard to the issues.
    I know you are one for the programmers BUT what if your ISP, Bank, shop etc were to have issues like this for 2 weeks??? Is that acceptable? Its not even a matter of oh ok well we cant join our friend in playing the game or damn pity I cant use real money(more) to buy the cool weapon in stead of spending hours finding it. Its a situation that makes it impossible to use the game that you have paid for.

    If my company wasn't running because of my server issues for 2 weeks do you REALLY think it would be ok? My boss would send me packing. Gaming is a business now and should meet certain requirements as other businesses have to.

    Yes they spent 6-10 years, maybe they should have used some of that time to actually make the game work? I also know they dont want to prevent me from playing but instead of screwing the pirate they screw the consumer once again.

  9. #9

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    Already sold my copy to someone else.
    As fun as it is to play, I do not need this, I can play many other games on a Sunday afternoon without getting error 37, thank you very much

  10. #10

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    It's very hard to feel sorry for Blizzard, they brought this on themselves. Their communication team is also epically crap. Hopefully they will learn something from this.

    The guys at Runic games must be having parties every night (Torchlight I and II devs).
    When an anti-piracy method is affecting the game for people who legitimately bought it and causing other people not to buy the game, there is obviously something wrong with it!

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