We got a 100%-200% speed boost for a <10% price increase. Whats not to like?

Quote Originally Posted by TBlaar View Post
IIRC, there's a downgrade fee?

This is absolute bullshit!
There shouldn't be a fee. Unless you signed some BS 24 month contract...in which case they will nail you with a penalty (which btw is a totally acceptable practice *if* the penalty is correctly calculated).

Quote Originally Posted by Cobalt View Post
1) How can a product which I've signed up for be upgraded without my consent at a higher price point?
Unless you signed a contract they can quite easily change the price. Simply put each month they pitch a new "deal" and you can take it or leave it. If you did sign a contract then its a bit more tricky...if the price is fixed there then they shouldn't be able to change it. Who knows what funky laws apply to Telkom though. I wouldn't be surprised if there is some post office era law still in force allowing them a little more wiggle room.

Quote Originally Posted by DrKillinger View Post
I just want to know if I must let them know if I want to upgrade
Automatic upgrades for all on the line speed side (Not to be confused with the data account). If you want to downgrade you'll have to contact Telkom.

Quote Originally Posted by Glordit View Post
If my line is getting a bump up to 2Mbs will I pay mweb more or will it stay at the same price?
Not 100% sure but: MWeb won't charge you more all of a sudden for increasing the speed of your uncapped data package. They'll either push you up for free or do nothing (& send you an email to notify you of the possibility). The price might increase *automatically* by the ~R10 or so that the adsl line rental goes up if you're on a bundled package....MWeb said they can't absorb that. On the whole I wouldn't worry too much about Mweb though...they aren't likely to screw you over.