Telkom ADSL

[Dirkie]

Hey I'm hoping someone can answer my issue with a Telkom ADSL Line

I have a 1meg line uncapped, download speed at speedtest.net approx 105kb/s, ping 200 but upload only 6kb/s. That's the first problem, upload speed is horrific. Second problem is gaming. Dirt 3 online no problem no lag ping is ok. Got CS:GO yesterday but ping is north of 600 when good, otherwise 900+. Ping to www.mweb.co.za is 59ms and www.google.com is 200ms. Phoned telkom today,they reset the router now ping is 500+ and download speed is 80kb/s on speedtest.net. Kinda pointless exercise expecting them to actually be able to fix it. Can anyone explain why the ping is so high especially in CS:GO. No torrents running, no downloads. Could it be the line or is it more probably that the exchange is overloaded? Or rather that the line is being throttled for gaming?

Thanks

[oldhat]

Where are you located? Western Cape perhaps?

[Dirkie]

Nope Johannesburg. Although I got my Router IP address and used GeoIP to locate IP and found that for some reason my IP is located about 20km from Kimberley

[Glordit]

Hey I'm hoping someone can answer my issue with a Telkom ADSL Line

I have a 1meg line uncapped, download speed at speedtest.net approx 105kb/s, ping 200 but upload only 6kb/s. That's the first problem, upload speed is horrific. Second problem is gaming. Dirt 3 online no problem no lag ping is ok. Got CS:GO yesterday but ping is north of 600 when good, otherwise 900+. Ping to www.mweb.co.za is 59ms and www.google.com is 200ms. Phoned telkom today,they reset the router now ping is 500+ and download speed is 80kb/s on speedtest.net. Kinda pointless exercise expecting them to actually be able to fix it. Can anyone explain why the ping is so high especially in CS:GO. No torrents running, no downloads. Could it be the line or is it more probably that the exchange is overloaded? Or rather that the line is being throttled for gaming?

Thanks

I take it you are connecting to Local servers Correct? - International Servers = Lag.

Also could be your exchange that is seriously congested, if Telkom reset the line and it still persists then it's the exchange. IMO.

[Dirkie]

Yes I am connecting to local servers. After telkom reset the line it actually became worse

[Glordit]

Yes I am connecting to local servers. After telkom reset the line it actually became worse

Sounds like either there is something/some one else on the line or it's exchange congestion. Noted that he is from Telkom so they could well be shaping/throttling you (?)

[Dirkie]

Yeah I think it's the line. Just tested Dirt 3 again and game still working fine online. No lag even though it's intl server. Doesn't make sense to me

[Glordit]

Yeah I think it's the line. Just tested Dirt 3 again and game still working fine online. No lag even though it's intl server. Doesn't make sense to me

It could also be a local traffic routing issue on Telkoms side.

[oldhat]

Nope Johannesburg. Although I got my Router IP address and used GeoIP to locate IP and found that for some reason my IP is located about 20km from Kimberley

If I am not mistaken, the local CS:GO server is located in Cape Town & that's where Telkom is having problems with their internet service. They are working on a fix(eta latest Sunday 17 Feb 2013) - best to wait until then to see if there is any improvement...