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Thread: Thread of PC Woes, Troubles, Problems, and Issues

  1. #1121
    BeoTeK's Avatar
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    So my insurance paid out and I have bought the parts to repair my PC. Only to find out that either my GTX970, my PCI-E or my mainboard is fucked and limited to my onboard. Also found out that these weren't tested by the company that provided my damage report. Now I just fucking hope I can add to the claim, which I doubt as this has been processed and paid for?!


    FUCK!
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  2. #1122
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    Tested and turns out the PCI-E slot on the mainboard is borked.

    I do have another PCI-E slot (not v3.0) but we still can't test the card as they don't have another board capable of running it. Also this questions the health of the card and I would rather then claim card and board?


    @The Joker - any thoughts on this matter?
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  3. #1123
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    Quote Originally Posted by BeoTeK View Post
    Tested and turns out the PCI-E slot on the mainboard is borked.

    I do have another PCI-E slot (not v3.0) but we still can't test the card as they don't have another board capable of running it. Also this questions the health of the card and I would rather then claim card and board?


    @The Joker - any thoughts on this matter?
    Tell your insurance; If the company that tested omitted testing certain parts the claim should be adjusted
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  4. #1124
    Thread Killer MKII The Joker's Avatar
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    Quote Originally Posted by BeoTeK View Post
    Tested and turns out the PCI-E slot on the mainboard is borked.

    I do have another PCI-E slot (not v3.0) but we still can't test the card as they don't have another board capable of running it. Also this questions the health of the card and I would rather then claim card and board?


    @The Joker - any thoughts on this matter?
    1st off the shop that "tested" the hardware should be burnt to the ground.
    You'll have to explain to your insurance what happened.
    You can't claim for something if it's not broken, you'd need to have the gpu tested and only then you can proceed with this. Especially if your insurance decides they want the faulty hardware.

    I'm not even sure the insurance will let you adjust the claim, as you've already signed off on it. So that's the 1st hurdle. What shop tested the hardware?
    Eat - Sleep - Overclock - Repeat
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  5. #1125
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    Quote Originally Posted by The Joker View Post
    1st off the shop that "tested" the hardware should be burnt to the ground.
    Could not agree more. It's "professionals" like these that make my life so much harder than what it should be.
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  6. #1126
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    @The Joker @PsychoFish

    Okay, would you then recommend replacement of the card as well? Knowing that this was lightning damage and that the PCI-E slot is faulty (as tested with a cheap GPU in second slot), even if the GTX970 does work on another board?

    Cos honestly, that's what I'm going to push for.
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  7. #1127
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    Quote Originally Posted by BeoTeK View Post
    @The Joker @PsychoFish

    Okay, would you then recommend replacement of the card as well? Knowing that this was lightning damage and that the PCI-E slot is faulty (as tested with a cheap GPU in second slot), even if the GTX970 does work on another board?

    Cos honestly, that's what I'm going to push for.
    IF the GTX970 is tested properly and is confirmed to be working within expected parameters there should be NO reason to replace it.

    Things that the testing report should indicate :

    - Clock speed : Any value between 1050MHz and 1178MHz would indicate that the processor on the card is fine
    - 4 Screens connected should work
    - Resolution of 5120x3200 should be achieved
    - Power draw should be in the region of 145 W
    - Stress test should have been run; Thermal results and GPU utilization should be graphed.
    - Benchmark should have been run and results should be available

    IF the card passes all tests within reasonable parameters you can safely say that the card is fine. If you still doubt the card, then just sell it and get something else.
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  8. #1128
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    Basically how my team tests hardware after a lightning strike :

    - Does the system power on, if not diagnose and replace as required.
    - Can the PSU deliver 100% of its stated output;
    - CPU working? Run stress test, we use Prime95 for a minimum of 4 hours.
    - RAM; Stress test, Prime95 again. Also MemTest86
    - HDD tests; Test throughput Seq Read, Seq Write, Random Read, Random write, compared to install benchmark results >10% variance and the disk/RAID controller gets chucked.


    etc etc etc...

    If you want to test yourself, I strongly recommend UBCD (http://www.ultimatebootcd.com/)

    Loads of tools on there to stress test and diagnose
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  9. #1129
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    Quote Originally Posted by PsychoFish View Post
    Could not agree more. It's "professionals" like these that make my life so much harder than what it should be.
    His insurance should actually get in contact with them and just mention that they should be held liable if the claim has to be redone.

    Quote Originally Posted by BeoTeK View Post
    @The Joker @PsychoFish

    Okay, would you then recommend replacement of the card as well? Knowing that this was lightning damage and that the PCI-E slot is faulty (as tested with a cheap GPU in second slot), even if the GTX970 does work on another board?

    Cos honestly, that's what I'm going to push for.
    Easiest way to test the card would be to run a loop of the Unigine Heaven benchmark. This benchmark is very gpu intensive and will be a good all round test. (Make sure to max all settings before running the test).

    You could also check Furmark, I'm not a fan of this software, I never recommend it but it'll definitely put a ton of strain on the card that will most likely cause a crash/error if there is indeed a problem with the card. That said, I wouldn't recommend running it for an extended amount of time. So do a couple of 5 or 10 minute runs.

    Alternatively have the card sent back to me, I'll test it for you.
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  10. #1130
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    I need help with my PC. Ever since I installed a new hard drive, I think I knocked something loose. The PC suffers to start sometimes and other times if I close the drawer that the PC is on top off, I get an error in Windows. And then sometimes is just works fine without an issue. Here is a video of it acting up on start up. I've checked everything and disconnected everything but can't find what is loose. http://sendvid.com/ur2mm6n3
    Last edited by CyberDemon; 13-02-2017 at 10:04 PM.
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