Web Africa cuts uncapped ADSL price

[James]

Web Africa cuts uncapped ADSL price

Web Africa cuts its uncapped ADSL prices for residential and business customers by between 12% and 62%

[PaPaRaZZ!]

Curious to know when they start throttling you on their 4MB residential uncapped package. Mweb starts around 110Gb on their R239 4mb uncapped data package. Anyone know?

[Wyvern]

Curious to know when they start throttling you on their 4MB residential uncapped package. Mweb starts around 110Gb on their R239 4mb uncapped data package. Anyone know?

Not a clue, I am supposedly at a 3 star rating, having done about 100gigs this months thanks to some steam issues. So far I havent noticed being throttled at all.

[PaPaRaZZ!]

Not a clue, I am supposedly at a 3 star rating, having done about 100gigs this months thanks to some steam issues. So far I havent noticed being throttled at all.

Thanks, I'll see how the Mweb one works out for me, might just switch over to WebAfrica and try them out if needed, got this reply from them on MyBB:

"With our star system we do not have set limits on what you can use during a specific time period due to the nature of the system. Customers will need to monitor their rating via the console and if they see it is moving to more throttled star they need to drop down their usage. With our Uncapped we provide download plus where all usage between 12-6am does not affect your rating so if you use that for all or most of your downloads you should star out of the throttled stars."

This is not really a issue for me cause most of my downloads only happen between 12-6am which is within the Download Plus window, my concern is that after about 50Gb my star rating moves towards throttle, but if you say you have done 100Gb outside the 12-6am window, then thats good enough for me.

[matt]

Curious to know when they start throttling you on their 4MB residential uncapped package. Mweb starts around 110Gb on their R239 4mb uncapped data package. Anyone know?

I don't think they throttle at a set amount, they have a start rating which they calculate on a percentage method, like if you're in the top x percent of heavy bandwidth users, you move to a lower star rating. Then they de-prioritize certain protocols if the network is under severe load. So it's more that if you use a lot that you are more likely to have degraded service when there is pressure on the network, but the rest of the time, it should work fine. I was on 2 stars (second worst) at the beginning of the month, but I've taken it easy for a couple of weeks, and I'm not back to 5 stars (best). The nice thing is that you can actually see how you're doing, and not get throttled out of nowhere.

https://support.webafrica.co.za/inde...sl-star-rating

[PaPaRaZZ!]

I don't think they throttle at a set amount, they have a start rating which they calculate on a percentage method, like if you're in the top x percent of heavy bandwidth users, you move to a lower star rating. Then they de-prioritize certain protocols if the network is under severe load. So it's more that if you use a lot that you are more likely to have degraded service when there is pressure on the network, but the rest of the time, it should work fine. I was on 2 stars (second worst) at the beginning of the month, but I've taken it easy for a couple of weeks, and I'm not back to 5 stars (best). The nice thing is that you can actually see how you're doing, and not get throttled out of nowhere.

https://support.webafrica.co.za/inde...sl-star-rating

Thanks this is good, I dont mind my downloading being slower when on 1 star, as long as they dont shape me that my browsing/gaming is badly affected it will be good for me, as for 400Gb, i hardly ever do that, i'm more in the area of 150Gb-200Gb on a busy month

[matt]

Thanks this is good, I dont mind my downloading being slower when on 1 star, as long as they dont shape me that my browsing/gaming is badly affected it will be good for me, as for 400Gb, i hardly ever do that, i'm more in the area of 150Gb-200Gb on a busy month

The 400GB I mentioned was on an MWEB account.

I find that my WA account starts dropping in the star ratings when I'm going through like 15-20 GB per day (Usually when the PS+ games or sales come out)

[PaPaRaZZ!]

The 400GB I mentioned was on an MWEB account.

I find that my WA account starts dropping in the star ratings when I'm going through like 15-20 GB per day (Usually when the PS+ games or sales come out)

Yep I got the Mweb bit

Steam sale months are always high

[Wyvern]

Its not all outside the 12-6 window = about half of it is, I do try to schedule my downloads for during that time. But I just had a look and I am sitting on 120gigs for the month and on 3 stars, but I did do a fair few updates and downloads during the day = but so far they havent throttled me at all. My star rating is normally a 4 or 5, but because I did a few big downloads (2 of 20 gigs durning the day) they scaled me down to 3, but by the end of the month I will go back up to 4 or 5, I have never dropped below 3 by using their 12 - 6 download system.

And I will admit for online gaming so far they have been the most stable for me in my area. Pings are good and always stable, plus they always sms me if there is an issue with the lines in our area but that happens maybe once every 6 months or so.

Because I have my line with them as well, any telscum issues I have I send it to WA and they sort it out within a matter of days (longest I had to wait for a techie was 1 day)

[PaPaRaZZ!]

Thanks thats good to know. I cancelled with Telscum this week, had enough of their latency issues. Its a really good price to pay at Telkom, but if I can't play games or stream something, then I get mad and I'm not going to sit around wasting money on a service I cannot use to my liking.

I've moved back to Mweb for now, haven't had much issues with them in the past when I was on their uncapped premium, but im going to try this 4Mb Uncapped deal for R239, rumours has it they start throttling you to 512kbps once you reached 110Gb in a 30 day window.