Ok so, just to get things straight, This is not an attempt to earn more points. It's a genuine cry for help.

A little while ago my boss complained that he could not access his internet banking he could get into the banks site add in his profile number and then it would freeze when he tried to put in his password. Using this as an excuse to get him off IE9 I installed Chrome which worked perfectly.

Two days ago, however, Chrome decided to stop working as well. It opens up and after a quarter turn of the grey working dial it freezes. All you can do is close the window. Nothing else on the laptop is behaving this way.

I tried re installing chrome and it made no difference.

Can anyone offer any advice on how to go about fixing this?