Sure but their advertising budget is finite, it's a possibility at least that they will increase at some point.
Maybe they are banking on holding out for the further reductions when the other cables have landed?
Sure but their advertising budget is finite, it's a possibility at least that they will increase at some point.
Maybe they are banking on holding out for the further reductions when the other cables have landed?
Before the current ‘price-feud’, ISP's were chosen not only on cost, but rather on overall value. Web Africa soon emerged the leader on the overall value front and as a result our customer base grew substantially. The continuous growth in turn led to a higher demand for support, better infrastructure and so we invested. We upgraded our network, increased support and brought additional value to the table.
Value, reliability and long term sustainability has been the key factors of consideration within our business model in the past, therefore when our pricing structure was revised recently, our calculations were based on this same business model: value, reliability and long term sustainability.
It is not a simple matter of ignoring the masses desires for cheap uncapped Internet or a case of Web Africa being greedy. It is simply not possible at this stage.
To sell below cost is ultimately not sustainable without making huge monetary and infrastructure cuts. The net effect would lower support and quality of service overall and that is not something we are willing to compromise or sacrifice. Web Africa has no intention of becoming the next monopoly that doesn't care for their customers past the sale, nor being the ISP that’s here today, gone tomorrow.
That is not to say the pricing may not be further reduced at a later stage, just that it is not possible now. Web Africa will continue to add value in the future as it has in the past.
Personally I'm confident that in the future both resellers and direct customers will be able to take advantage of the benefits of additional value that will come their way.
Last edited by WAJohnathan; 17-02-2010 at 03:07 PM. Reason: typo and added space.
WAJohnathan, I'm thinking of maybe getting one of the "Complete" options. Do these also include free local bandwidth when the international is finished? Compared to Telkom Do.
Hello Solitude
Not currently however we are definitely considering this for the future.
All of the ADSL complete packages include FreeZone access which we are also looking at expanding on in the near future
hmmm WAJohnathan passes quick spelling check...
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It's a tough one. I will move over to you guys when you get the Steam server. It'll be awesome should you give away free local one day.Originally Posted by WAJohnathan
Hello Solitude
Not currently however we are definitely considering this for the future.
All of the ADSL complete packages include FreeZone access which we are also looking at expanding on in the near future
If I pay for my DSL line through you guys, will it still be possible to switch to other other accounts? For instance if I get a 3GB complete package and the bandwidth is finished then it will be cheaper to switch to my Afrihost account afterwards than to buy more gigs through WebAfrica.
No small print. No contracts. You can use packages provided by other ISPs if you choose and we do not network lock our routersTransferring an ADSL is also a relatively simple process
The steam content server will also be made available very very soon
Thanks Johnathan.
Hello WAJohnathan.
My boss is looking for an affordible all-in-one ADSL package.
I have suggested DSL Complete Plan 1 to him, but need to know whether
signing up for this would entitle him to a "free" ADSL modem
as is the case with Telkom Do Broadband.
Thank you
I topped up my WA International account in preparation for STEAM
last night. [I am assuming that I will still need to connect to an authentification server outside of South Africa.]
=|This space for rent|=
Good question but I think its month to month so no router.
Q: What does the product include?
A: It will include an ADSL line (384,512 or 4096k) and an Internet Access account.But then just down the line of the QA isTo utilise our DSL-Complete offering,
you require:
* A non-prepaid Telkom telephone line (check your line).
* An ADSL modem/router either obtained from Web Africa or a retail outlet.
^Q: If my router is faulty, do I have to courier it to you, or do you collect it?
A: We will send our courier company to collect, fix and then return your router.
So they probably give you the choice of buying one trough them.
Evil meet my Sword. Sword, meet Evil!
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