Recent high pings with Incredible Connection ?

[Casper]

Apparently I'm among the top 20% of heavy users for my package...
According to their response, I'm on a 2-star rating, but when I log into my account it shows a 3-star rating.

I've only used 46GB - and we are more than half-way through the month. They say it's calculated on a 10-day rolling period - and you slowly increase or decrease your rating after each period.
Strange how in July I used 96GB and didn't have problems....
Bullcrap.

[Glordit]

Apparently I'm among the top 20% of heavy users for my package...
According to their response, I'm on a 2-star rating, but when I log into my account it shows a 3-star rating.

I've only used 46GB - and we are more than half-way through the month. They say it's calculated on a 10-day rolling period - and you slowly increase or decrease your rating after each period.
Strange how in July I used 96GB and didn't have problems....
Bullcrap.

You are getting shaped, hence the high pings. Also rolling period data/shaping policies never work.

Solution: Move to a capped option or get another ISP.