The most and least satisfying internet service providers

[gr33nFIEND]

The most and least satisfying internet service providers

These are the ISPs to approach and avoid when it comes to scoring yourself satisfactory internet provision services.

[Hagan]

IMO:

Best ISP so far has been WebAfrica
Best mobile network so far has been VodaCom (in terms of service consistency).

[BeoTeK]

IMO:

Best ISP for far has been WebAfrica
Best mobile network so far has been VodaCom (in terms of service consistency).

Please tell me you're joking?!

[Hagan]

Please tell me you're joking?!

They're seemingly more consistent than MWEB was.

You get bad service from them? With who are you?

[BeoTeK]

They're seemingly more consistent than MWEB was.

You get bad service from them? With who are you?

I have changed to Crystal Web. WebAfrica used to great, but their support service has really slipped. Normally I wait at least 8 hours in order to get a response to my query, even for the automated response. But normally someone get's back to me around 12-18 hours later. It's all over the web how their support has gone downhill, they've even admitted it to me.

[Wyvern]

I have changed to Crystal Web. WebAfrica used to great, but their support service has really slipped. Normally I wait at least 8 hours in order to get a response to my query, even for the automated response. But normally someone get's back to me around 12-8 hours later. It's all over the web how their support has gone downhill, they've even admitted it to me.

That is so odd for me, I get instant help from them, they even escalate telkom issues for me that it gets sorted in a day instead of a week.

[blaaislaai]

I have changed to Crystal Web. WebAfrica used to great, but their support service has really slipped. Normally I wait at least 8 hours in order to get a response to my query, even for the automated response. But normally someone get's back to me around 12-18 hours later. It's all over the web how their support has gone downhill, they've even admitted it to me.

I came from CrystalWeb, currently using Axxess.

it's been a week since I made a support ticket for my issues at crystalweb, no reply as yet. So gave my account away and went to axxess.

Used Webafrica once, their billing department have a reputation for making cockups

[Isengard]

Web Africa has been pretty great for me so far. Knock on wood...

[BeoTeK]

ag... each to their own I guess.

[chan0o]

Unpopular opinion: Telkom fixed line ISP is actually pretty good*.

*Once I knew how to log faults effectively.
Calling the call centre is useless, do not even bother.
Create a twitter account and tweet + DM Telkom for problems.
No more being bounced between ISP and Telkom support when a fault occurs.