Shit just got real!
Shit just got real!
And it is for this EXACT reason that our business uses a Voip system that can record calls. It's a rather awesome feeling when a customer (or anyone really) tries to tweak important details in their favour when disputing something or making some kind of accusation. Recordings are reviewed and then its so satisfying when this kind of thing can happen.
We had a Telkom agent tell us one thing, then later on another said "no it can't be done." So we requested a higher level up who also said no they would never say it can be done. e-mail sent with .wav recording (as above). it got done
I am honestly not trying to tweak anything at all. I did appreciate that they offered to stay late. I only had a problem that I was driving all the way from pretoria and he knew I was definitely on my way there, and did not phone me to let me know that they are leaving. I would not have had any problem turning around then. I was just left under the impression that he is still waiting for me. That is the only reason I was upset, the fact the he did not try to contact me even though he had all my contact details
Ye look, to think u were going to make it in a respectiable time on a Friday after 4pm is ludicrous. The highway starts getting backed up from about 3:30 onwards. But I have to say, u got to love recordings and the current standings are Flex 0 | Rebeltech 1. Even though u were hoping he would contact u before goin home, it think the bigger crime is "Delayed gratification".
Either way, hope u loving the screen
Current FOTM ISP Webafrica
Take heed and bare witness to the truths that lie here in. For it is nearly weekend and gaming must begin!
I did not ask them to stay open. They offered and I thought that was very nice. I did not demand to get my screen on Friday :/ I would not have had an issue if they said no sorry, we can't stay after 5. But that was not the case
But I am leaving this alone now.
Locking this thread. Everything that needed to be said, seems to have been.
Update: Thread re-opened at the request of [MENTION=12410]Rebel Tech[/MENTION]. To try and avoid this getting ugly, one response from Rune and one response from [MENTION=16362]Flex[/MENTION] will be allowed before the thread is closed again.
You have the right to remain silent. Anything you say will be misquoted, then used against you.
I'm not sure that a lock is required (unless some mod cleaning happened that is invisible to us now..), as everyone is being quite civil about the whole thing.. This thread might just serve Rebeltech well as a contact point, should they want one.Originally Posted by Jan
But hey, it's purely a suggestion, you're the Mussolini around these parts
A contact point sounds like a good idea, but me thinks the thread icon should changeI'm not sure that a lock is required (unless some mod cleaning happened that is invisible to us now..), as everyone is being quite civil about the whole thing.. This thread might just serve Rebeltech well as a contact point, should they want one.
But hey, it's purely a suggestion, you're the Mussolini around these parts
No idea why it would get ugly - the problem was resolved, no?
Yes it was, and [MENTION=289]Jan[/MENTION] can change it if he wishesA contact point sounds like a good idea, but me thinks the thread icon should change
No idea why it would get ugly - the problem was resolved, no?
I do not have anything more to say. I do not have much more to say actually. I did not manipulate the truth or try to bend it in any way. He does not understand my point and me his. And that's that
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