Quote Originally Posted by Rebel Tech View Post

The monitor arrived with the driver at around 4ish and Flex called in at 16:28:25 to inform Alex that he was on his way. However, he didn't ask Alex to stay after hours or state that he was going to be late (just that he was on his way). At 17:42:16 (as per the surveillance camera system), Alex locked up and went on his way home after waiting 40min after closing (and close on an hour after speaking to Flex). Flex then called the phone system at 17:52:56, again at 17:54:05 and finally 17:58:06) which I can assume is roughly the time he arrived (I need to check the security at the office park entrance).
That would make me a happy customer. As you said most places stick to their closing times with no exceptions.