Telkom LTE
Hi every1
I need some help and advice.
I moved into a new house last week. The internet the complex provides is horrible. Very unpredictable and unstable!!
I want to get Telkom LTE now, but in the coverage map I am about 1m out of the covered area. I am trying to get technician to come test signal... but Telkom.....
Anyone here have any experience or reviews on this service?
I use Telkom LTE for all my Internet needs and I've never had a problem. It's the most stable, fastest Internet I've used with latency that is comparable to ADSL. The only downside are the small cap sizes. I live right in the middle of a well-covered area though, so I don't know how well it works if you are outside of the recommended areas. Overall, I can say that I am extremely happy with it, if you have sufficient reception, it works better than ADSL.
Thanks for the feedback! Going to a Telkom shop either today or tomorrow to inquire some moreOriginally Posted by StaggerLee
A word of warning: though I have plenty of good things to say about the performance of Telkom's LTE product, my opinion towards their stores is on the opposite side of the emotional spectrum. I once sat in a Telkom store for 1.5 hours. I recommend trying to get as much done over the phone as possible.
Was just on the phone, as well as their online chat. Spent 20 min holding on the phone to get a technician on the phone. Was not successful. So going to a shop is my next option, I live down the street to a mall so should not be too much of a problem! I hope!
Simple, DO NOT. Telkom will gladly sell you the package, then if the signal is dodgy they will tell you that you're outside of the coverage area...tough luck. Rather opt for ANY OTHER method to connect to the internet.
I am gatvol of small wireless service providers with small amounts of staff not being able to handle inquiries and support. Telkom is not the best by any means at all. Their new LTE package is well priced though. So would like to see what the signal strength is like. Putting ADSL into a complex is just such a hassle, otherwise I would've done that
Well, you'll be gatvol of a large mobile provider with small amounts of staff that are technically incapable of handling inquiries and support. I've had to deal with Telkom 3G/LTE for over 5 years when I was living in Gauteng and I can tell you that 3G speed for them means about 3 mbps and LTE speed is "acceptable" if it is over 10 mbps.
Issues I have had with Telkom/8ta 3G/LTE :
- When it rains the signal degrades to absolute shit, and IF you eventually get the technician to come out and do a signal test they will tell you that it's condensation/water/some other water based lie or excuse at the tower
- If the wind blows in a certain way your signal goes to shit
- If there are trees anywhere in the cell area they'll use that as an excuse for poor signal
- If there are buildings in the cell area they'll use that as an excuse for poor signal
- If there are power lines in the are they'll use that as an excuse for poor signal
- If the tower gets struck by lightning they can take up to a month to repair it
- If you're even SLIGHTLY outside of the coverage area map they won't even attempt to assist you
- They will admit that even though you are inside the coverage map you are still not guaranteed service as the coverage map is only an indication of coverage and cannot be used to determine if you will actually have signal
True yes. at least all of the the problems you mentioned above are obvious issues that you can expect with Telkom as well as 3G/LTE services. So it should not be any surprise when one of those problems do arise
Funny thing is that my Vodacom and MTN 3G/LTE never gave the slightest issue
Posting Permissions
