Don't buy from evetech - horrible service and unfair business practices.
BEWARE of EVETECH - KNOW WHO YOU ARE BUYING FROM FELLOW MYBROADBAND FORUMITES. FOREIGNERS OWN EVETECH
I bought a laptop from Evetech, later I picked up a manufacturing defect on the keyboard, one of the keys was missing a clip and could easily be removed and it had a Windows License Expiring Issue. Anyway I had to go Mustek (Evetech bought the stock from them) to book it in. After some discussion with Mustek, they credited Evetech of which I could get a refund or take another laptop.
Mustek informed me they credited Evetech, it took 2 days to get hold of Imran at Evetech who received the credit to confirm he received it.
I decided to take another laptop of the same kind of which the MD - Imran Sorathia insists that I pay for delivery of R100 on a reissue of a new laptop and he refuses to make a new invoice. Being stuck without a laptop for a week now I hesitatingly paid the R100 which is daylight robbery in my opinion. When I bought it new delivery was free. This was not a swap out as Mustek credited Evetech and I had the option to take my money and go but unfortunately I chose to get another one from Evetech. Imran refuses to invoice the new one with a new warranty start date and makes alot of stories that he's losing money blah blah and carries on like he's providing the warranty and service which he does not, its all Mustek's responsibility.
I picked up the same Windows License is expiring issue on the new one and Microsoft says its a Asus OEM license which Asus must support. Very agitated I call Evetech for advice and I'm put on the phone with one of the worst technicians ever called Sony. He's English is pathetic and he was very condescending and rude. Instead of helping me with a solution again i'm given stories.
Now Ive got a new problem, the screen goes black but you can see the LCD is still on and the PC is still switched on but unresponsive, you have to press the power button and reboot it. Happened three times already.
I'm still waiting for my invoice and Sony has not come back to me with a solution to the problem.
Once they have your money you are at their mercy. They provide no basic support only you are given excuses and the run-around. People might have good experiences but once you have a problem, you are on your own and have to fight for what is due to you. STAY AWAY.
