Don't buy from evetech - horrible service and unfair business practices.

[Glordit]

They sold you a refurbished model, the expired windows key points to it immediately (for me at least). Legally you have 6 months to request a; Refund, Replacement or Repair. Being a screen problem you may run into some resistance with Evetech and the supplier. I do wish you luck.

[Tjitah]

Yep, I can confirm with similar but different experience. Bought a laptop which turned out to be different in real life compared to pictures. I took it back next day and they found a tiny imperfection on outer case, which they said was a scratch and therefore they couldn't refund/replace. I had to drive all the way to supplier, which thankfully had a much better attitude than Evetech and offered refund (or replacement) on the spot. Evetech used to be great a few years back, but I think the company has either grown too large or the ownership has changed or something happened which changed the company for the worse. They still offer great deals and their service is good as long as everything goes well. But if you have a problem/dispute, you're in murky waters indeed.

[jclpmd]

Yep, I can confirm with similar but different experience. Bought a laptop which turned out to be different in real life compared to pictures. I took it back next day and they found a tiny imperfection on outer case, which they said was a scratch and therefore they couldn't refund/replace. I had to drive all the way to supplier, which thankfully had a much better attitude than Evetech and offered refund (or replacement) on the spot. Evetech used to be great a few years back, but I think the company has either grown too large or the ownership has changed or something happened which changed the company for the worse. They still offer great deals and their service is good as long as everything goes well. But if you have a problem/dispute, you're in murky waters indeed.