ADSL Line speed anomaly

[phoenix]

After I had switched over to my WebAfrica account this evening to take advantage of the Portal special on STEAM,
I noticed something odd about my line speed:



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Um....I have a 384k line.

Do you think that something is the matter with my adsl router or that the glitch exists with however happens to be controlling my line at the moment?
[WebAfrica are taking it over from Telkom]

I have logged a ticket with WebAfrica to find out what is going on.
I don;t want to be billed for a 4Mb line. It's a bit steep for me.

[Crzwaco]

Whats wrong with it pheonix?

[phoenix]

Sorry....I forgot to add that I have a 384k line.

[Crzwaco]

Better check your Telkom bill at the end of the month.
If they billing you for a 4meg and you can't afford make sure to go to there offices and downgrade it to your old line speed.

[phoenix]

For sure!

I am in the process of having my ADSL line moved from Telkom to WebAfrica.
Could someone have made a mistake somewhere along the line?

[Crzwaco]

Yeah they could have made a mistake.

[Maplassie]

Yeah check your billing, it could also be due to the Telkom Line Upgrades going around where you were temporarily bumped to 4mb as part of your local exchange throughput testing

[sycogrim]

Hey if ur running on a 4meg line and they only charge you for a 384Kbps then dude its FTW

[phoenix]

....and I'm still coasting along on a 4Mb line.

[Tsar]

....and I'm still coasting along on a 4Mb line.

Dude you should phone them and tell them. It has happened to me for 2 months, and they charged me for it.