EA Disabling User Accounts Because It Thinks Any Contact With Amazon Must Be A Refund

[The Joker]

It’s now been almost two weeks since Electronic Arts launched its newest, always-online SimCity game. Since that debut, EA has apologized for slow servers and said an offline mode wasn’t part of its vision, further inflaming customer ire. And now it’s time for another chapter in this unending saga of fails: We’re hearing from readers as well as reports online that any users who’ve contacted Amazon for any reason regarding SimCity are getting kicked out of the game

This phenomenon has been chronicled on Reddit as well as in gaming forums, and each story sounds a lot like what happened to Consumerist reader Jeff. He writes in that he had ordered the digital version of the game from Amazon, and decided to play it recently.
But when he tried to play, he was told that he had an invalid key and that the game code had already been used. He figured maybe it was a glitch as he’d had to update the game, and went to sleep thinking such. The next morning it was the same story — SimCity wasn’t going to work for him. So he went to Amazon first, where he had purchased the game.

Read More: http://consumerist.com/2013/03/18/e...contact-with-amazon-must-be-a-refund-request/

Can I just say that EA are fucking retarded and if you support them after reading that..You deserve it xD
Seriously wtf lol

 

[Graal]

What I don't understand is how does EA supposedly know when you've contacted Amazon? If you send Amazon an email they don't notify EA of it. It's private between you and Amazon.

I think the article was mislabeled. EA is disabling accounts for no reason, but not because people contacted Amazon, because EA has no way of knowing when people contact Amazon.