Why your Afrihost ADSL connection is slow

Well if i log into my client zone and check my account i'm being shaped by 75% for some reason and i'm only on 133Gb for the month but when i actually do download i reach 389kb/s and my speed test is 3.45mb/s. had to replace my router today thanx to the weather last night and my mobo's network port also died :(
 
I must be the only one on Afrihost not having issues? Getting my full 10mb 24/7 on a 200gb capped account. Maybe just very lucky.
 
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