I ordered a R16k camera lens from takealot at 9:20am today for collection in Cape Town. By 17:00 they still hadn’t processed the order, and I was told by their customer service desk that they have massive backlogs even for collections, and that the best thing to do was to go to the warehouse and shout at them until they handed it over. I cancelled the order instead. I can’t work with idiots..
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I ordered a R16k camera lens from takealot at 9:20am today for collection in Cape Town. By 17:00 they still hadn’t processed the order, and I was told by their customer service desk that they have massive backlogs even for collections, and that the best thing to do was to go to the warehouse and shout at them until they handed it over. I cancelled the order instead. I can’t work with idiots..