PS3 loyalty remains following PSN downtime – study

25 May 2011

Gamespot’s industry research division, GameSpot Trax, has conducted an online survey whereby 2,285 PS3 users were asked whether the recent PSN downtime has affected their loyalty to the console. 

According to the study, 67% of gamers said that were “very likely” to continue using the PSN following the downtime. 14% said that they are “somewhat likely” to go back to PSN. 

64% of respondents said that they are “very unlikely” to jump ship and get an Xbox 360 as a result of the recent security breach, which 11% said they were “somewhat unlikely to do so”. A not totally insignificant 9% said that they had already switched to Xbox Live, and a further 5% said that they were either “somewhat” or “very” likely to make the switch.

14% said that they no longer trust Sony, while 28% still trust the company, but that they will share less information in the future.  35% said that the incident had no effect on their trust in Sony, and 23% of respondents looked on the bright side and said that the security breach was a good thing as it will prompt Sony to tighten security. 

57% of respondents believed that Sony handled the incident appropriately. 

Of course, 2,285 games is not a lot when we consider that there are roughly 77 million PSN accounts, but it does give us some idea of what gamers are thinking. Or does it? << Share your thoughts on the latest PS3 security breach in the forums.

 

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