SEACOM cable problems may only be resolved next week

11 October 2011

As many SA gamers may have noticed, SEACOM is experiencing downtime again. 

The cable system went down on Saturday 8 October 2011, and initial feedback suggests that the downtime may last for a few days.

SEACOM said that their Mediterranean backhaul service provider is experiencing a service affecting outage between Abu Talat and Marseilles. This is affecting all SEACOM traffic to Europe.

TENET CTO Andrew Alston said that they have had confirmation that SEACOM is offline and is unlikely to come back online for a few days.

TENET Weekly Graph
TENET – SEACOM Weekly Graph

The SEACOM downtime seems to be related to a failure on the Telecom Egypt North (TE North) submarine telecommunications cable linking France and Egypt.

SEACOM has stated that the total repair time of the current problems they experience will be around twelve days depending on weather conditions.

“Initial estimates indicate that the total repair time will be around twelve days depending on weather conditions. This entails gaining the necessary permits and the actual repair time. A repair vessel has been notified of the call-out and mobilization will occur immediately once permits are received,” SEACOM said in an official statement.

“The outage initially affected all SEACOM traffic to Europe, however SEACOM was able to restore some services by Saturday afternoon.”

“Further restoration has continued throughout the weekend in cooperation with customers and partners and SEACOM will continue to actively work on securing additional capacity for all necessary services over the next day or two.”

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