Gamers experiencing Batman: Arkham City crashes

22 October 2011

Oh dear. Long awaited sequel to the smash hit Batman: Arkham Asylum, Arkham City, is out around the world and some customers have already found themselves unable to play.

The problem seems to arise from some kind of DLC malfunction, with gamers reporting error messages of “downloadable content is corrupt” before getting kicked from the game. Rumours that this is the work of Two-Face are currently unfounded.

Rocksteady has given the standard “we are aware of the issue and are working to fix it” response. Community manager Sarah Wellock had this to say, “We are receiving reports of this happening to a small percentage of people and are looking into it.” There is no indication yet of how many people are affected, or how loosely the label of “small percentage” is being used.

Wellock goes on to say, “I am speaking to our team to see if there is a way to resolve it,” which isn’t particularly reassuring.

In a later forum post, Wellock instead pointed the finger at Sony and Xbox, saying, “The game is released now because it passed all the vigorous tests, the problems we are experiencing now are Microsoft/Sony side so we are unable to test them.

Since the problem arose before release to the EU and EMEA regions, at the time Wellock said: “Also the game is out in the US only so tests will be done at our Warner office; our UK office can’t test yet sadly.”

This seems to be the same tune Carmack was singing after the rocky RAGE release, which does beg the question of whether or not a measure of fault does lie with the console makers, or if developers’ egos are simply getting in the way.

In the meantime, Wellock suggests you try deleting the DLC and then reinstall, although the pro-tip going around the web is to disconnect your console from the internet, which has helped some bypass the error.

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