The latest MyBroadband speed test results show that Cybersmart and MWEB offered the lowest average latency on ADSL and VDSL during May 2016.
MyBroadband’s speed test servers make use of Ookla’s platform and are hosted in Teraco’s vendor-neutral data centres in Johannesburg and Cape Town.
Through NapAfrica, all network operators present at its peering points are provided with a free 1Gbps connection to the MyBroadband speed test platform.
To ensure that only results from broadband connections are used, MyBroadband filters speed tests based on network information from the Internet service providers.
With over 40,000 broadband tests per month, the MyBroadband speed test platform is a popular destination for South Africans to gauge their Internet services.
Best ADSL and VDSL ISP accounts for gaming
The results show that Vox had the lowest latency on ADSL at 16ms, but had too few results to be statistically significant. Cybersmart had the best result derived from a high number of tests.
MWEB and Axxess had the best VDSL latency at 34ms.
The table below show the top ADSL and VDSL ISPs, based on average latency. Average jitter was used as the tie-breaker.
| Lowest Average ADSL Latency | ||||
|---|---|---|---|---|
| ISP | Download Speed (kbps) | Upload Speed (kbps) | Latency (ms) | Jitter (ms) |
| Vox Telecom * | 1,998 | 442 | 16 | 18 |
| Cybersmart | 3,366 | 460 | 35 | 43 |
| XDSL * | 4,828 | 579 | 41 | 15 |
| Afrihost | 3,790 | 514 | 55 | 45 |
| MWEB | 3,062 | 455 | 56 | 49 |
| Telkom | 3,090 | 497 | 57 | 43 |
| Internet Solutions | 3,865 | 517 | 57 | 57 |
| Axxess | 4,060 | 511 | 58 | 56 |
| Lowest Average VDSL Latency | ||||
| ISP | Download Speed (kbps) | Upload Speed (kbps) | Latency (ms) | Jitter (ms) |
| MWEB | 14,528 | 1,440 | 34 | 13 |
| Axxess | 19,315 | 1,659 | 34 | 32 |
| Telkom | 15,606 | 1,369 | 37 | 15 |
| Internet Solutions | 12,715 | 2,189 | 44 | 29 |
| Cybersmart * | 22,923 | 2,421 | 50 | 18 |
| Afrihost | 15,601 | 1,057 | 52 | 30 |
| * Low number of tests for ISPs tagged with an asterisk. | ||||
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Again, presenting statistics with no justifivation of the statistical method.
Telkom Internet currently doesn’t distinguish between VDSL and ADSL. While in theory it might be possible for the DDL line reseller to collect this information, or the CPE retailer to collect it from modems, if the ISP is neither of those, it is actually not possible for the ISP to distinguish.
So why is Telkom Internet so much higher in the rankings for VDSL than ADSL?
The results probably have less to do with the ISP and more with the demographics of their subscribers … probably Telkom has higher market share in rural areas than in urban areas …