Battlefield 3 support teams “standing by 24/7” to identify and fix problems

31 October 2011

Having trouble with Battlefield 3? EA’s on it.

That’s according to a Q&A with the publisher’s PR people over on Kotaku, which claims that most of the server connectivity, Punkbuster, and Origin authentication issues have been resolved already.

“Our Online teams are standing by 24/7, identifying issues and addressing them as they arise. We are gamers, too, and understand how frustrating it is not to be able to play the game without interruption. We appreciate their patience and promise, it will be worth the wait,” a spokesperson said.

“We had a great weekend with solid server stability on PS3 and PC. Xbox 360 servers are at 95%, as a small percentage of people are experiencing intermittent volatility which we are addressing. We believe that the major issues are behind us, but our Online teams will not be happy until we’re at 100%. We continue to work on solving for each issue.”

The game’s Quick Match functionality was broken for most of the weekend on Xbox, although last night it seemed to be working properly. In related news, Rush mode is still totally awesome.

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