Downtime on the SEACOM system has left numerous South African ADSL users without international connectivity on Thursday, 13 September.
Numerous ADSL subscribers reported slow or no international connectivity from around 14:00.
MWEB confirmed that their SEACOM bandwidth is currently down and that they are only running on WACS.
MWEB is still waiting for confirmation from SEACOM about the cause of the problem and the estimated time of when it will be fixed.
Via their Facebook page, MWEB posted:
I can confirm that both Seacom circuits have gone offline, our engineers are tracing the root cause of the issue and I’ll update you as soon as we know how serious the problem is.
Sorry for the inconvenience this may be causing you.
SEACOM outage on 13 September statement
SEACOM released the following statement regarding the downtime today.
SEACOM’s customers are currently experiencing a service affecting outage due to simultaneous fibre cuts on both South African backhaul providers’ networks.
SEACOM has been informed that repair crews are on site and will provide an update as soon as our circuits are up and stable.
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