Many gamers who pre-purchased Resident Evil 6 from the EU PSN store have been locked out of the game due to a sketchy patch.
Capcom confirmed that the early purchasers who tried to download the game from PSN and subsequently downloaded the day 1 patch are being affected by a booting problem.
“Essentially it is recognised that some consumers who downloaded the game from the PSN store pre-loaded (pre-order) or within the early hours of launch may be experiencing problems booting up the game,” said Capcom in a statement to IGN.
“In short, early purchasers who tried to download the game from PSN store may have seen an error message, after they downloaded the day 1 patch. The patch has created an issue and prevents people booting the game.
“The temporary fix to ensure people can enjoy RE6 today as intended is to ask those people to un-install the game (only if they originally saw an error message) and re-install the game. This time they won’t be prompted to download the patch and the game will load. Please note however, these people won’t be able to play against disc owners on a temporary basis. We are working with SCEE (Sony) to fix this issue and a patch is imminent to fix the issue.”
Resident Evil 6 launched on 2 October 2012 for Xbox 360 and PS3 – it’s been receiving mixed reviews from critics.