BioWare has apologised to Star Wars: The Old Republic gamers who were accidentally banned for no reason at all.
BioWare took to the Old Republic’s forums to issue the apology.
“What occurred, and what you folks reported, is that there was a small subset of players who were incorrectly caught in this tracking and subsequently actioned,” wrote community manager Eric Musco.
“Just to give you a bit of perspective, there were less than 150 people in total who were incorrectly actioned as a part of what happened yesterday. If you were one of those players who had not been exploiting and were wrongly flagged, you should have already been contacted by CS as of reading this message.
“If this is what occurred to you I cannot express how sorry we are. We are going through great lengths internally to avoid situations like this happening in the future.”
Musco also explained that any players who have been affected by the ban and are still inactive, can contact [email protected], and offers a further apology.
“We apologize for any inconvenience this has caused, again if you were affected you should have already been contacted and if not please email the address listed above.”
Source: Star Wars: The Old Republic forums
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