The best and worst internet connections in SA

Telkom’s 1Mbps and 10Mbps broadband connections are rated tops in South Africa while MTN and iBurst wireless have the unhappiest customers with Vodacom following closely. This is according to the latest broadband survey done by MyBroadband.

The results are relevant to South Africa’s gamers, who will seek a fast and reliable connection for downloading games purchased through digital stores, as well as a stable, low latency connection for competing in online games.

In the survey broadband users were asked to rate their broadband connection in polls based on connection on speed, stability and reliability.

The five point rating scale used in the poll was as follows:

5 – Excellent (much better than expected)
4 – Good (better than expected)
3 – Fair (exactly as expected)
2 – Bad (worse than expected)
1 – Pathetic (much worse than expected)

Telkom’s ADSL 1Mbps connection received the highest average ranks (3.54), followed by Telkom’s 10Mbps service (3.49) and 8ta’s 3G/HSPA connection (3.47).

iBurst Wireless received the worst ratings (2.33) with MTN 3G/HSPA (2.70) and Vodacom 3G/HSPA (2.90) also not doing well.

The following table provides an overview of the average scores achieved by South Africa’s major broadband connections.

Service	5	4	3	2	1	Average
ADSL 1Mbps	33	69	62	14	10	3.54
ADSL 10Mbps	23	38	27	14	8	3.49
8ta 3G	35	42	29	20	13	3.47
Cell C 3G	20	31	23	13	10	3.39
ADSL 4Mbps	49	89	76	43	19	3.38
ADSL 384kbps	14	38	60	15	9	3.24
Neotel CDMA	1	4	5	0	3	3.00
Vodacom 3G	6	34	44	26	16	2.90
MTN 3G	1	17	25	24	9	2.70
iBurst Wireless	1	9	11	19	14	2.33