GOG.com launches 100% money-back guarantee

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GOG.com has introduced a worldwide 100% money back guarantee for its entire DRM-free games catalog.

GOG specialises in selling classic PC gaming titles from yester-year, all DRM free, and usually bundled with the latest emulators and fixes required to get them running. Sometimes the fixes are provided by the community itself, or worked on when a popular title is launched on GOG.

Of course, due to the age of the games and incompatibility with modern hardware, it’s not always possible to get things running smoothly. To this end GOG has launched it’s 30-day window, 100% money back guarantee on the functionality of all games.

“The rules are simple: any game purchased on the site can be returned within 30 days of purchase for full money back if GOG.com’s Support team can’t solve problems getting the game running and the user’s computer meets the requirements posted on the game’s page,” the company explained.

“GOG.com’s new policy is actually a declaration of trust in both its games and its gamers. GOG.com trusts the games that it sells: they do their very best to only select high-quality games and, whenever possible, tests them extensively to make sure that they’re in top working order; now they’re backing up that trust with a promise that they’ll do whatever it takes to make the games work or else refund gamers back their money. There’s also some trust in their users involved, since the very nature of DRM-free gaming means that they can’t “de-activate” any games that the user reports as broken.”

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