Amazing that they even want to subject anyone to a ‘repair’ process since that flies in the face of the Consumer Protection Act. The CPA requires that any product that within the first 6 months fails to perform the task for which it was intended/designed, must be replaced or repaired or have its purchase price refunded to the customer – at the customer’s choosing. Companies may not choose, at least in those first 6 months, which remedy to issue. The choice is with the consumer.
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Amazing that they even want to subject anyone to a ‘repair’ process since that flies in the face of the Consumer Protection Act. The CPA requires that any product that within the first 6 months fails to perform the task for which it was intended/designed, must be replaced or repaired or have its purchase price refunded to the customer – at the customer’s choosing. Companies may not choose, at least in those first 6 months, which remedy to issue. The choice is with the consumer.