{"id":11814,"date":"2011-05-19T00:15:00","date_gmt":"2011-05-18T22:15:00","guid":{"rendered":""},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T22:00:00","slug":"if-the-incoming-xbox-update-breaks-your-console-microsoft-will-give-you-a-new-one-updated","status":"publish","type":"post","link":"https:\/\/mygaming.co.za\/news\/xbox\/11814-if-the-incoming-xbox-update-breaks-your-console-microsoft-will-give-you-a-new-one-updated","title":{"rendered":"If the incoming Xbox update breaks your console, Microsoft will give you a new one [UPDATED]"},"content":{"rendered":"<p><strong>[Update]<\/strong> Turns out there&#8217;s been some confusion about this, and it&#8217;s not the incoming system update but a previous one responsible for the problem.<\/p>\n<p>&#8220;Clarification time! The console replacement plan that is the subject  of some of today&rsquo;s headlines is related to a previous update, <span style=\"text-decoration: underline;\">NOT<\/span> the system update that has been in public beta and will be deployed shortly,&#8221; writes Xbox-everything guy Larry &#8216;Major Nelson&#8217; Hryb on his <a href=\"http:\/\/majornelson.com\/2011\/05\/18\/clearing-up-some-confusion\/\" target=\"_blank\">blog<\/a>. &#8220;The new disc format that is part of the beta has been rigorously  tested across all Xbox 360 models and there are no known compatibility  issues.&#8221;<\/p>\n<p>*<\/p>\n<p>Looks like the latest Xbox dashboard update is prepped to be the new Red Ring of Death, with Microsoft already admitting it&rsquo;s going to break a &ldquo;very small number&rdquo; of consoles on the way in. Which may or may not actually mean &ldquo;a lot&rdquo;.<\/p>\n<p>The incoming update, which includes support for a new disc format and apparently some sort of new security layer, was in a public beta a little earlier this year.&nbsp;<\/p>\n<p>&#8220;Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs,&#8221; Microsoft says.<\/p>\n<p>&#8220;This issue manifests itself a as a unique &#8216;disc unreadable&#8217; or &#8216;disc unsupported&#8217; error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console.&#8221;<\/p>\n<p>Microsoft also recommends that anybody affected should <a href=\"http:\/\/support.xbox.com\/en-gb\/pages\/contact-us.aspx\" target=\"_blank\">contact them<\/a>, &ldquo;so we can verify if the console has been impacted&rdquo; and replace it (again, lol?).&nbsp;<\/p>\n<p>It&rsquo;s not yet clear which models are affected by the problem. It&#8217;s also not clear just how this will work for South African Xbox 360 owners, but we are looking into it.&nbsp;<\/p>\n<div><a href=\"http:\/\/mygaming.co.za\/forum\/showthread.php\/13548-Microsoft-promises-to-give-you-a-new-Xbox-360-if-incoming-firmware-breaks-yours?p=422518#post422518\" target=\"_self\">Discuss possible Xbox 360 malfunctions <\/a>in the forums<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DON\u2019T PANIC (YET)<\/p>\n","protected":false},"author":161,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_enabled":true,"_sma_x_custom_text":"","_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-11814","post","type-post","status-publish","format-standard","hentry","category-xbox"],"_links":{"self":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/11814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/users\/161"}],"replies":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/comments?post=11814"}],"version-history":[{"count":0,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/11814\/revisions"}],"wp:attachment":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media?parent=11814"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/categories?post=11814"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/tags?post=11814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}