Web Africa is withdrawing their \u2018Freezone\u2019 service as part of their uncapped ADSL products because of technical difficulties.<\/p>\n
Web Africa announced in November 2011 that their ADSL home uncapped subscribers will get access to the ISP\u2019s FreeZone service.<\/p>\n
FreeZone offers subscribers unmetered bandwidth usage from a range of servers, including Web Africa\u2019s gaming servers, Linux downloads, gaming downloads and Steam servers.<\/p>\n
Web Africa previously explained that the data used on FreeZone would not affect the thresholds of uncapped accounts. \u201cAny bandwidth transferred will be allocated to FreeZone data and not your normal data. You can download as much as you like on FreeZone,\u201d said Web Africa in November 2011.<\/p>\n
This will no longer be true with the removal of FreeZone support on Web Africa uncapped ADSL accounts.<\/p>\n
Web Africa CEO Tim Wyatt-Gunning said that this decision was made because they can\u2019t get it right technically.<\/p>\n
“We recently identified a problem whereby our traffic accounting system is either not picking up any FreeZone traffic or incorrectly accounting all usage as FreeZone,”\u00a0Wyatt-Gunning explained.<\/p>\n
“After further investigation we\u2019ve found it\u2019s not going to be possible to fix this error.\u00a0 We don\u2019t think it fair that we continue offering FreeZone if it is not 100% operational, so we\u2019ve decided to remove it from Home Uncapped accounts entirely to prevent any further confusion and incorrect usage accounting.”<\/p>\n
“Since these accounts are uncapped anyway, this won\u2019t have much impact on a typical Home Uncapped user\u2019s experience,” Wyatt-Gunning concluded.<\/p>\n