{"id":34078,"date":"2012-03-13T21:01:51","date_gmt":"2012-03-13T19:01:51","guid":{"rendered":"http:\/\/mygaming.co.za\/news\/?p=34078"},"modified":"2012-03-14T16:58:26","modified_gmt":"2012-03-14T14:58:26","slug":"xbox-live-glitch-scrubs-gamerscore-achievements-everything","status":"publish","type":"post","link":"https:\/\/mygaming.co.za\/news\/business\/34078-xbox-live-glitch-scrubs-gamerscore-achievements-everything","title":{"rendered":"Xbox LIVE glitch scrubs Gamerscore, Achievements, everything"},"content":{"rendered":"<p><em>This is a dramatic re-enactment of the events of the afternoon of Tuesday, 13 March 2012.<\/em> <em>Remember that show in the 90s, Rescue 911? Like that.<\/em><\/p>\n<p>It was around 5pm, and Tarryn van der Byl of Cape Town was at home playing the Mass Effect 3 finale when an achievement popped. Thrilled to have added more precious numbers to her precious gamerscore, she pulled up the <a title=\"Company Information\" href=\"http:\/\/mygaming.co.za\/forum\/showthread.php\/19882-Xbox-360\">Xbox<\/a> guide to check what the achievement was for when she discovered, to her instant horror, that her gamerscore had been reset to 0 at some point during the afternoon, and was now at only 135.<\/p>\n<p>In shock, she checked the official <a title=\"System Information\" href=\"http:\/\/mygaming.co.za\/forum\/showthread.php\/19908-Xbox-LIVE-(XBL)\">Xbox LIVE<\/a> support forum to find that the problem was already widespread, with users all over the world reporting the same issue.<\/p>\n<p>Thanks to the brave efforts of the Xbox LIVE support team, however, she was able to recover her gamerscore by signing out, and choosing the &#8220;Download profile&#8221; option from the guide popup. She&#8217;ll never forget the day she almost lost over 57,000 gamerscore, even though she <em>did<\/em> lose a bunch of Mass Effect 3 achievements and will have to do them over again, damn it.<\/p>\n<p>[roll credits]<\/p>\n<p>At the moment, it seems some issues remain unresolved &#8211; my own gamerscore, for example, is not showing correctly on Xbox.com or in my friends&#8217; lists, and going on the forum feedback, this particular problem is pretty common.<\/p>\n<p>More worryingly, some unlucky users are reporting that even after recovering their gamerscore, entire games have vanished from their game history, along with those achievements. Whether or not that&#8217;s going to be fixed is a matter of speculation\/desperate hope for now.<\/p>\n<p>In the meantime, the official word from Xbox HQ is to try the following:<\/p>\n<ul>\n<li>Please sign out of Xbox LIVE, then sign back in. If your achievements are not restored after this point, please continue to the next step.<\/li>\n<li>If that doesn&#8217;t resolve your issue, please try earning another achievement. If your achievements are not showing correctly at that point, please wait a couple hours, and then try again.<\/li>\n<\/ul>\n<p>Downloading my profile again worked for me, though, so give that a go too.<\/p>\n<h5>Source: <a href=\"http:\/\/forums.xbox.com\/xbox_forums\/xbox_support\/f\/12\/p\/221558\/1150163.aspx#1150163\" target=\"_blank\">Xbox.com<\/a><\/h5>\n","protected":false},"excerpt":{"rendered":"<p>DON&#8217;T PANIC!<\/p>\n","protected":false},"author":159,"featured_media":31379,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[2,4],"tags":[1509,31,2707,89],"class_list":["post-34078","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-xbox","tag-achievements","tag-active","tag-gamerscore","tag-xbox-live"],"_links":{"self":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/34078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/users\/159"}],"replies":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/comments?post=34078"}],"version-history":[{"count":1,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/34078\/revisions"}],"predecessor-version":[{"id":34080,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/34078\/revisions\/34080"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media\/31379"}],"wp:attachment":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media?parent=34078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/categories?post=34078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/tags?post=34078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}