{"id":51764,"date":"2013-03-13T12:20:37","date_gmt":"2013-03-13T10:20:37","guid":{"rendered":"http:\/\/mygaming.co.za\/news\/?p=51764"},"modified":"2013-03-13T12:25:19","modified_gmt":"2013-03-13T10:25:19","slug":"afrihost-hit-with-more-adsl-problems","status":"publish","type":"post","link":"https:\/\/mygaming.co.za\/news\/broadband\/51764-afrihost-hit-with-more-adsl-problems","title":{"rendered":"Afrihost hit with more ADSL problems"},"content":{"rendered":"

Users in Gauteng, Durban, and Cape Town are reporting that they are unable to connect with their Afrihost<\/a> and Axxess<\/a> ADSL accounts.<\/p>\n

Afrihost confirmed the problem at around 08:30 and said that it had been resolved.<\/p>\n

Problems persisted and at 09:20, Afrihost said it had identified the root cause of the problem and was busy resolving it.<\/p>\n

Afrihost\u2019s representative on the MyBroadband forum recently provided an update on what caused the problem<\/a> and why customers are still unable to connect:<\/p>\n

An issue at the data centre where our JHB IPC [IP Connect \u2013 Telkom\u2019s wholesale ADSL product] is located caused the IPC to temporarily go down, as we lost connectivity on the network. The IPC was immediately brought back up, but all the affected clients (in the Northern Region) were disconnected and then needed to re-authenticate.<\/p><\/blockquote>\n

Afrihost explained that the flood of requests to authenticate is massive, and that they are trying to find ways to get them through more efficiently so every one can get back online.<\/p>\n

Users in other regions who disconnected their sessions, or are connecting now, will experience the same issue since all clients authenticate on the same management system, Afrihost said.<\/p>\n

\u201cSo that\u2019s why some clients in Cape Town are also not getting online.\u201d<\/p>\n

Afrihost said that once users are authenticated they should avoid disconnecting their session, running Fix My Line, \u201cor anything like that\u201d as it may take you a while to reconnect.<\/p>\n

We\u2019re still awaiting a full report from MTN on exactly what caused the network problem that started the whole thing, but for now our priority is restoring full and normal ADSL connectivity to affected clients.<\/p><\/blockquote>\n

Afrihost said they will keep users updated and asked everyone to be patient.<\/p>\n

\u201cUnderstand that we\u2019re doing everything that can be done, and thinking about ANY possible solutions,\u201d Afrihost said.<\/p>\n

Afrihost down MyBroadband forum thread<\/strong><\/a><\/p><\/blockquote>\n

Source: MyBroadband<\/a><\/h6>\n

More ADSL news<\/h3>\n

Afrihost unshapes their uncapped ADSL<\/a><\/strong><\/p>\n

Web Africa: new ADSL network and gaming<\/a><\/strong><\/p>\n

20Mbps, 40Mbps VDSL data pricing revealed<\/a><\/strong><\/p>\n

New MWEB uncapped ADSL gaming performance explained<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

ADSL users on the Afrihost and Axxess networks have reported connectivity problems<\/p>\n","protected":false},"author":173,"featured_media":51331,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[8812],"tags":[293,4672,2289,21,2752,5793],"class_list":["post-51764","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadband","tag-adsl","tag-adsl-downtime","tag-afrihost","tag-headline","tag-sa-gaming-market","tag-sa-gaming-news"],"_links":{"self":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/51764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/users\/173"}],"replies":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/comments?post=51764"}],"version-history":[{"count":1,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/51764\/revisions"}],"predecessor-version":[{"id":51765,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/51764\/revisions\/51765"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media\/51331"}],"wp:attachment":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media?parent=51764"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/categories?post=51764"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/tags?post=51764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}