{"id":70580,"date":"2014-11-19T11:26:13","date_gmt":"2014-11-19T09:26:13","guid":{"rendered":"http:\/\/mygaming.co.za\/news\/?p=70580"},"modified":"2014-11-19T11:28:24","modified_gmt":"2014-11-19T09:28:24","slug":"best-and-worst-laptops-in-sa-for-2014","status":"publish","type":"post","link":"https:\/\/mygaming.co.za\/news\/hardware\/70580-best-and-worst-laptops-in-sa-for-2014","title":{"rendered":"Best and worst laptops in SA for 2014"},"content":{"rendered":"<p>South Africans are less satisfied with their laptops than last year according to the latest data from the South African Consumer Satisfaction Index (SAcsi).<\/p>\n<p>While overall satisfaction for laptop brands remains quite high &#8211; with a satisfaction score of 75.1 out of 100 &#8211; this is four points lower than in 2013.<\/p>\n<p>Relative to the international Acsi scores, South Africa\u2019s laptop industry score is slightly lower than that that of the USA (79) which serves as the international benchmark.<\/p>\n<p>Over 1,300 South African scored top laptop brands in the latest SAcsi survey, with each one of the brands recording a lower satisfaction score than last year.<\/p>\n<p>Dell was the only brand to significantly pass the industry average, while Acer and Hewlett-Packard dropped below, with the former declining the most.<\/p>\n<div class=\"table-responsive\"><table class=\"table\" border=\"1\" width=\"100%\" cellspacing=\"0\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>Company<\/strong><\/td>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>n<\/strong><\/td>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>SAcsi score<br \/>\n<\/strong><\/td>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>Change from 2013<br \/>\n<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Dell<\/td>\n<td>278<\/td>\n<td>77.5<\/td>\n<td><span style=\"color: #ff0000;\">-4.8<\/span><\/td>\n<\/tr>\n<tr>\n<td>Lenovo<\/td>\n<td>345<\/td>\n<td>75.8<\/td>\n<td><span style=\"color: #ff0000;\">-2.0<\/span><\/td>\n<\/tr>\n<tr>\n<td>Samsung<\/td>\n<td>282<\/td>\n<td>75.4<\/td>\n<td><span style=\"color: #ff0000;\">-4.5<\/span><\/td>\n<\/tr>\n<tr>\n<td>Hewlett-Packard<\/td>\n<td>212<\/td>\n<td>74.5<\/td>\n<td><span style=\"color: #ff0000;\">-4.4<\/span><\/td>\n<\/tr>\n<tr>\n<td>Acer<\/td>\n<td>241<\/td>\n<td>73.7<\/td>\n<td><span style=\"color: #ff0000;\">-4.8<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Industry Average<\/strong><\/td>\n<td><strong>1361<\/strong><\/td>\n<td><strong>75.1<\/strong><\/td>\n<td><span style=\"color: #ff0000;\"><strong>-3.8<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p>\u201cThere is little differentiation amongst the various laptop brands from a customer satisfaction point of view and only one brand scored higher than the industry average,\u201d said Professor Adr\u00e9 Schreuder, founder and chair of the SAcsi.<\/p>\n<p>When compared against other industries, laptops had a relatively low rate of complaints.<\/p>\n<p>Specific grievances raised by South African customers included a short battery life, hard drive and hardware problems, screen issues and freezing or slow machines.<\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/gadgets\/114195-best-and-worst-laptops-in-sa.html\"><strong>Article courtesy of MyBroadband<\/strong><\/a><\/p>\n<h3 class=\"my-4\">More gaming news<\/h3>\n<p><strong><a href=\"http:\/\/mygaming.co.za\/news\/news\/70528-ubisoft-is-fixing-broken-assassins-creed-unity.html\">Ubisoft is fixing broken Assassin\u2019s Creed Unity<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/mygaming.co.za\/news\/features\/70484-all-the-black-friday-gaming-deals-you-cant-have.html\">All the Black Friday gaming deals you can\u2019t have<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/mygaming.co.za\/news\/reviews\/70418-is-dragon-age-inquisition-a-1010-game.html\">Is Dragon Age: Inquisition a 10\/10 game?<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>South Africans are less satisfied with their laptops than last year according to SAcsi<\/p>\n","protected":false},"author":173,"featured_media":62800,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_enabled":true,"_sma_x_custom_text":"","_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[7],"tags":[21,2168,13118],"class_list":["post-70580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hardware","tag-headline","tag-laptops","tag-sacsi"],"_links":{"self":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/70580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/users\/173"}],"replies":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/comments?post=70580"}],"version-history":[{"count":1,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/70580\/revisions"}],"predecessor-version":[{"id":70582,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/70580\/revisions\/70582"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media\/62800"}],"wp:attachment":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media?parent=70580"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/categories?post=70580"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/tags?post=70580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}