{"id":87738,"date":"2016-04-08T12:30:47","date_gmt":"2016-04-08T10:30:47","guid":{"rendered":"http:\/\/mygaming.co.za\/news\/?p=87738"},"modified":"2016-04-08T12:33:45","modified_gmt":"2016-04-08T10:33:45","slug":"could-games-be-less-toxic","status":"publish","type":"post","link":"https:\/\/mygaming.co.za\/news\/features\/87738-could-games-be-less-toxic","title":{"rendered":"Online games are toxic and this is how we could fix them"},"content":{"rendered":"<p>The world&#8217;s most popular game, League of Legends, is now scientifically testing new features in order to curb player toxicity.<\/p>\n<p>The MOBA &#8211; which boasts over 67 million players &#8211; faces a major issue, as a steep learning curve combined with an impatient community has led to thousands of gamers turning away, citing the community as &#8220;too toxic&#8221;.<\/p>\n<p>Riot Games responded to the issue by hiring a team of researchers in order to gather behavioral data on its user base and perform various social experiments.<\/p>\n<p>Jefrrey Lin, Lead designer of social systems at Riot, spoke to <a href=\"http:\/\/www.nature.com\/news\/can-a-video-game-company-tame-toxic-behaviour-1.19647\" target=\"_blank\">nature.com<\/a> about his team&#8217;s social engineering in making user experiences less toxic:<\/p>\n<blockquote><p>Common wisdom holds that the bulk of the cruelty on the Internet comes from a sliver of its inhabitants \u2014 the trolls. Indeed, Lin&#8217;s team found that only about 1% of players were consistently toxic. But it turned out that these trolls produced only about 5% of the toxicity in <i>League of Legends<\/i>.<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cThe vast majority was from the average person just having a bad day,\u201d says Lin. They behaved well for the most part, but lashed out on rare occasions.<\/p>\n<p>That meant that even if Riot banned all the most toxic players, it might not have a big impact. To reduce the bad behaviour that most players experienced, the company would have to change how players act.<\/p><\/blockquote>\n<p>In late 2012 Lin began &#8220;mass priming&#8221; players &#8211; displaying images or messages that could change player behaviour from better to worse, or vice versa.<\/p>\n<p>These included tooltips encouraging constructive feedback, changing colour schemes and the introduction of &#8220;reform cards&#8221; which explained to banned players the exact reasoning behind their punishment.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-87748\" src=\"http:\/\/mygaming.co.za\/news\/wp-content\/uploads\/2016\/03\/Lol-Visa.jpg\" alt=\"SANTA MONICA, CA-JULY 25, 2013: left to right-Darshan (ZionSpartan) Upadhyaya, Josh (NintendudeX) Atkins, Danny (Shiphtur) Le, and Brandon (DontMashMe) Phan, members of the eSports team going by the name of Team Coast, play a match in the League Championship Series for League of Legends, a tournament for a PC-based video game at Riot Studios in Santa Monica on July 25, 2013. Danny (Shiptur) Le from Edmonton, Canada on May 29, 2013 became the first eSports player to get a P1-A visa to play on a U.S.-based eSports team. (Mel Melcon\/Los Angeles Times)\" width=\"640\" height=\"360\" srcset=\"https:\/\/mygaming.co.za\/news\/wp-content\/uploads\/2016\/03\/Lol-Visa.jpg 640w, https:\/\/mygaming.co.za\/news\/wp-content\/uploads\/2016\/03\/Lol-Visa-230x130.jpg 230w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<blockquote><p>Since that system was switched on, Lin says, verbal toxicity among so-called ranked games, which are the most competitive \u2014 and most vitriolic \u2014 dropped by 40%. Globally the occurrence of hate speech, sexism, racism, death threats and other types of extreme abuse is down to 2% of all games.<\/p><\/blockquote>\n<p><a href=\"https:\/\/www.rockpapershotgun.com\/2015\/05\/06\/dota-2-communication-abuse\/\" target=\"_blank\">Reports<\/a> would indicate that Riot are not the only developers performing these kinds of experiments, only that they are the most public given League of Legends&#8217; enormous player base.<\/p>\n<p>As it stands, you could be playing an online game right now with various cues engineered into the experience trying to make you a less toxic person.<\/p>\n<h3 class=\"my-4\">More gaming news<\/h3>\n<p><strong><a title=\"Permalink to 2016 Call of Duty will be a sci-fi shooter: report\" href=\"http:\/\/mygaming.co.za\/news\/news\/87740-2016-call-of-duty-will-be-a-sci-fi-shooter-report.html\" rel=\"bookmark\">2016 Call of Duty will be a sci-fi shooter: report<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to Far Cry Primal set to get a survival mode\" href=\"http:\/\/mygaming.co.za\/news\/news\/87712-far-cry-primal-set-to-get-a-survival-mode.html\" rel=\"bookmark\">Far Cry Primal set to get a survival mode<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to Final Fantasy film announced \u2013 Kingsglaive\" href=\"http:\/\/mygaming.co.za\/news\/news\/87708-final-fantasy-film-announced-kingsglaive.html\" rel=\"bookmark\">Final Fantasy film announced \u2013 Kingsglaive<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The world&#8217;s most popular game is now scientifically testing new features in order to curb player toxicity.<\/p>\n","protected":false},"author":234,"featured_media":87742,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[20],"tags":[637,17678,1860,17680],"class_list":["post-87738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","tag-dota","tag-leage-of-legends","tag-online-gaming","tag-toxic"],"_links":{"self":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/87738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/users\/234"}],"replies":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/comments?post=87738"}],"version-history":[{"count":0,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/posts\/87738\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media\/87742"}],"wp:attachment":[{"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/media?parent=87738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/categories?post=87738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mygaming.co.za\/news\/wp-json\/wp\/v2\/tags?post=87738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}