Achtung!Baby
New member
A little while ago Incredible Connection had a sale on, 250GB Xbox 360 & Gears of War 3 Bundle. Going for R1700. Awesome right? So I ordered one, but experienced such bad service I will never use the site again.
Firstly they let me pay for an item which they then said was out of stock. So they decided to bring in more stock from Namibia :wtf: I had to learn all of this by phoning them and each time their response "Someone should have contacted you to let you know about it" Bullshit to save their own asses. Or someone just isn't doing their job right.
After 2 weeks had gone by since I ordered, I had to phone again and ask has this stock come in yet and where is it. Again "Someone should have contacted you to inform you it's on its way" I wonder who this "someone" is. This was on a Thursday.
The next Monday someone calls me saying they're delivering it that day. I heard nothing from them, turns out someone wrote my phone number down wrong so when I wasn't home the courier tried calling me but oh guess what you cant dial a freakin' 11-digit number. So then I try phoning back the guy who told me they're dropping off my xbox and they told me now I need a waver number...
So I phone Incredible and ask what is the waver number for this package. "Someone should have sent it to you" Holy sh1t.
The response then "We'll contact them to get you the waver number and we'll phone you back later today"....
The next day... I phone again and ask for the waver number. Response "I'll phone them and get the number". Screw that I went onto Facebook and complained. After that they called back within a couple hours and gave me a waver number and told me my number was written down wrong for the couriers.
All this trouble and it took 22 days for this damned xbox to arrive at my door. I'll never use that site again.
Firstly they let me pay for an item which they then said was out of stock. So they decided to bring in more stock from Namibia :wtf: I had to learn all of this by phoning them and each time their response "Someone should have contacted you to let you know about it" Bullshit to save their own asses. Or someone just isn't doing their job right.
After 2 weeks had gone by since I ordered, I had to phone again and ask has this stock come in yet and where is it. Again "Someone should have contacted you to inform you it's on its way" I wonder who this "someone" is. This was on a Thursday.
The next Monday someone calls me saying they're delivering it that day. I heard nothing from them, turns out someone wrote my phone number down wrong so when I wasn't home the courier tried calling me but oh guess what you cant dial a freakin' 11-digit number. So then I try phoning back the guy who told me they're dropping off my xbox and they told me now I need a waver number...
So I phone Incredible and ask what is the waver number for this package. "Someone should have sent it to you" Holy sh1t.
The response then "We'll contact them to get you the waver number and we'll phone you back later today"....
The next day... I phone again and ask for the waver number. Response "I'll phone them and get the number". Screw that I went onto Facebook and complained. After that they called back within a couple hours and gave me a waver number and told me my number was written down wrong for the couriers.
All this trouble and it took 22 days for this damned xbox to arrive at my door. I'll never use that site again.
