Kalahari 30% Off One-day Sale

B1nary said:
Can Someone from mygaming find out whats cooking with this? I mean is Kalahari going to honor these purchases or not? I wonder if they can even track who used them where at this point.
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I'm on it.

It sounds like their system is flawed if it cannot differentiate customer specific voucher codes.

IMO, it shouldn't be the customer's responsibility to check voucher codes they come across, regardless of what their terms and conditions say (who ever reads that anyway?). To blame the customer when your systems aren't designed properly is poor to say the least.

Let's see what their rep replies to me with.
 
Note How Kalahari distinguishes between Vouchers and Coupons.

Vouchers & Coupons

Kalahari may make physical and/or electronic gift vouchers (“Vouchers”), as well as electronic promotional coupons (“Coupons”) available on the Website from time to time. Vouchers and Coupons can only be redeemed while they are valid (their expiry dates being unable to be extended), and on the Website towards the purchase of Kalahari products. More specifically:

Gift Vouchers

Physical Vouchers can be purchased and will be delivered in the same way that Kalahari products are, either on their own or together with other products. However, if you place any electronic Vouchers in your shopping basket with other goods, the system will split the basket contents into two orders (one for the goods, and one for the electronic Voucher/s). Payment for the electronic Voucher/s will also be obtained from the bank immediately.

Vouchers cannot be –

used to purchase other Vouchers or Coupons;
used to purchase Marketplace Sellers’ products (even if the latter are included in a shopping basket containing Kalahari products);
exchanged for cash; or
transferred or assigned to any other person once already partially redeemed towards a purchase.

Please note that certain Vouchers may be product-specific in that they can only be used to purchase specific Kalahari products listed on the Website. For example, although general Vouchers can be used to purchase any Kalahari products on the Website (including eBooks), eBook Vouchers can only be used to purchase eBooks on the Website.
Promotional Coupons

Coupons are issued electronically at Kalahari’s own discretion. Users do not have a right to Coupons and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used. As a general rule, and unless specified otherwise on the specific Coupon itself –

a Coupon can only be used with promotional offers on the Website;
only one Coupon can be used per shopping basket; and
the value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you. Please note the following exception in this regard: should the value of the products in your shopping basket have qualified for ‘Free Delivery’, but after application of the Coupon to such basket, the remaining balance is less than the value required in order to qualify for Free Delivery, delivery costs in respect of such basket will be added and be payable by you.

Note that Coupons cannot be –

used to purchase other Vouchers or Coupons;
used to purchase Marketplace Sellers’ products (even if the latter are included in a shopping basket containing Kalahari products);
exchanged for cash; or
transferred or assigned to any other person.
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In other words I cannot see them complain about stacking them.
 
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brendanvb said:
Same here. I prefer Takealot but made use of them for the gaming deals they had earlier this week in addition to the discount vouchers. I still had to pay substantial amounts for the 2 games I bought so I don't feel like I did anything wrong. If an apple is marked R5 in a store they can't charge you R10 at the till, so similarly I don't see how they can punish customers by retracting the discounts because there was a flaw in their system?
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Same here, mainly a takealot customer. The problem comes in with some people exploiting the system, buying vouchers with vouchers (or something like that), creating duplicate accounts and basically scoring over and over. Agreed that their system is flawed though, so can't see them denying some while others got theirs. Maybe just the duplicate accounts using the same credit card or so.

That's why we can't have nice things because there's always that one element taking advantage for own personal gain and spoiling it for the rest.
 
Nemesis said:
That's why we can't have nice things because there's always that one element taking advantage for own personal gain and spoiling it for the rest.
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My sentiments exactly. Hopefully James/Necuno get some clarification about what's going to happen. I've not had any contact from Kalahari and my orders still reflect the discounts so hopefully it stays that way.
 
Nemesis said:
Same here, mainly a takealot customer. The problem comes in with some people exploiting the system, buying vouchers with vouchers (or something like that), creating duplicate accounts and basically scoring over and over. Agreed that their system is flawed though, so can't see them denying some while others got theirs. Maybe just the duplicate accounts using the same credit card or so.

That's why we can't have nice things because there's always that one element taking advantage for own personal gain and spoiling it for the rest.
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I'm on the edge of calling this an exploit, since all I see here is a System completely in disconnect with itself.
What I read on how it should function is completely to opposite of how it's currently functioning.
 
James said:
I'm on it.

It sounds like their system is flawed if it cannot differentiate customer specific voucher codes.

IMO, it shouldn't be the customer's responsibility to check voucher codes they come across, regardless of what their terms and conditions say (who ever reads that anyway?). To blame the customer when your systems aren't designed properly is poor to say the least.

Let's see what their rep replies to me with.
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Thanks James
 
Well, I've already redeemed the three stacked vouchers, paid with my credit card and had my beautiful copy of last of us delivered. If they invalidate the vouchers, I wonder if they will expect further payment from me. I can't think that that would be legal. In fact, I can't imagine that any of the sales (including pre-orders) could be invalidated now. The fact that they allowed coupon stacking is their own fault. I doubt that anyone here did it thinking that they were doing something wrong. I thought it was just a great deal, as did thousands of individuals and many commercial websites.
 
StaggerLee said:
Well, I've already redeemed the three stacked vouchers, paid with my credit card and had my beautiful copy of last of us delivered. If they invalidate the vouchers, I wonder if they will expect further payment from me. I can't think that that would be legal. In fact, I can't imagine that any of the sales (including pre-orders) could be invalidated now. The fact that they allowed coupon stacking is their own fault. I doubt that anyone here did it thinking that they were doing something wrong. I thought it was just a great deal, as did thousands of individuals and many commercial websites.
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Those were advertised as vouchers, not coupons. As you can see from the pic posted earlier. The ToS clearly states Coupon stacking isn't allowed, but mentions nothing about stacking vouchers. I know at least two of the codes were listed at vouchers; Even if the 3rd one is a coupon, it still doesn't violate the ToS in that regard.

The questionable thing here is, is the part in the ToS about not being allowed to buy Vouchers with Vouchers which I know a few people would of done with R349 orders. Even though it was only R10 and they mention the orders being split.
 
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StaggerLee said:
Well, I've already redeemed the three stacked vouchers, paid with my credit card and had my beautiful copy of last of us delivered. If they invalidate the vouchers, I wonder if they will expect further payment from me. I can't think that that would be legal. In fact, I can't imagine that any of the sales (including pre-orders) could be invalidated now. The fact that they allowed coupon stacking is their own fault. I doubt that anyone here did it thinking that they were doing something wrong. I thought it was just a great deal, as did thousands of individuals and many commercial websites.
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spot on, i don't think any of you guys did anything wrong. I missed out on this deal though, but don't have any objections against the guys who got lucky :)
 
Well the order I purchased using the vouchers and getting R200 off has been delivered this afternoon so it must have been fine with Kalahari. I'm guessing that it was the purchasing of vouchers, using vouchers that was a problem.
 
DarthMol said:
Well the order I purchased using the vouchers and getting R200 off has been delivered this afternoon so it must have been fine with Kalahari. I'm guessing that it was the purchasing of vouchers, using vouchers that was a problem.
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wait, what time? Is it still working ??
 
My pre-order for Watch Dogs has been cancelled :(

It's with a heavy heart that we've had to cancel your order. This cancellation was done by our customer services department, either because you asked us to, or because after extensive searching, we've been unable to find stock of the item you've ordered.


A refund has been processed and you will be refunded according to your method of payment.


We're really sorry we couldn't help you this time, but hopefully next time you'll give us a chance to wow you with our great service.
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Eugene said:
My pre-order for Watch Dogs has been cancelled :(
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Their reasoning makes zero sense! "Because you asked us to, or because after extensive searching, we've been unable to find stock of the item you've ordered." - wtf. The game isn't even out yet. I wonder if this is to do with this whole vouchers scandal. I should probably expect bad news for my Infamous and MGS pre-orders too then :(
 
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