Internet Usage T&C's:
https://www.cybersmart.co.za/terms.pdf
1.11. You receive a CAP which is the maximum amount of the sum of your
upload/download traffic that you may use in a month. Spare Cap is not
carried to the following month unless you have done a “rolled top up†in
which case whatever is left of your “rolled top up†gigs will be carried over to
the following month.
1.11.1. Uploading and downloading is not limited to reading web pages and
browsing the internet. Email transfers, streaming and online gaming as well
as any data transfers and internet traffic are also included in your download/
upload limit.
1.11.2. Should Cybersmart detect that a user has downloaded more
than 3Gigs on a 3Gig account without “topping upâ€, these extra Gigs
that were used, but not paid for will be subtracted from the users Gigs
in the following month.
1.12. If you run out of gigs during the month, you may buy additional gigs.
Such top-ups will be charged at the rate displayed on the web-site at the
time that the application for a top-up was made and subject to the further
acceptance of these terms and conditions
1.12.1. Should you top up during the month, this amount will be collected
in the debit order run on the 1st working day of the following month. The
Gigs that you top up DO NOT carry over to the following month unless you
have paid the rollover fee or have purchased a Giggybank add-on service,
nor are they pro rata.
1.12.2 The R99 supersize add-on is only applicable to the 0 gig, 20 gig and
100gig Bundle Accounts which include an ADSL circuit.
1.12.3 Nightrider gigs can only be used between 12:30 - 7:00am and
requires a cap value greater than 0.
1.12.4 The promotional 0 capped account consists of 20 + 30 free gigs
for new clients only.
5.2. Cybersmart reserves the right to limit the number of emails that you may
send in any given period or to limit the total message volume (amount of
data) sent per hour.
5.3 You may not restrict, inhibit or interfere with the ability of any person to
access, use or enjoy the Internet or the ADSL Services, or create an unusually
large burden on our network or otherwise generating levels of traffic sufficient
to impede others’ ability to send or retrieve information, or use the ADSL
Services in an abusive manner.
5.4 We reserve the right to establish policies, rules and limitations, from
time to time, concerning the use of the ADSL Service. You must comply with
any bandwidth, data storage and other limitations we may impose, in our
sole discretion. Failure to comply with these rules will result in your service
being restricted, suspended or terminated, in our sole discretion. Should we
discover that you have found a way to bypass any of our control measures
your service will be restricted, suspended or terminated, in our sole discretion.
5.5 We will manage bandwidth usage to the best of our ability during peak
periods, however, it remains a best effort service.
5.6 We reserve the right to manage our network in order to optimize its
efficiency for the benefit of all our subscribers. We may take any other action
we deem appropriate in order to help ensure the integrity of the network
experience for all subscribers.
5.7 We reserve the right to amend or discontinue any promotional packages
at our discretion.
5.8 We do not make any express or implied representations, warranties or
guarantees regarding the availability, accuracy, reliability, timeliness, quality
or security of the ADSL Service.
5.9 We are committed to provide you with an uninterrupted ADSL Service.
However, we cannot guarantee that the ADSL Service and the allocated
capacity will always be available.
5.10 We can terminate the ADSL Service at any time if we decide to discontinue
the ADSL Service offering for any reason whatsoever, without any further
liability to you.
5.11 If the ADSL Service is used in a way that we, in our sole
discretion, believe violates this Acceptable Use Policy or any of our
rules or limitations, we may take any responsive actions we deem
appropriate. Such actions may include without limitation, temporary
or permanent removal of content, cancellation of newsgroup posts,
filtering of Internet transmissions, and/or the immediate limitation,
restriction, suspension or termination of all or any portion of the ADSL
Services or your account.
